How to Implement Patient Portals and Improve Patient Experience

Patient portals are growing in popularity and do more than simply provide patients with their health data; they enable patients to engage with their health.
“A patient portal is basically a website where patients can go to get information about their health or manage the logistics around their health,” says Paul Brient, chief product officer at athenahealth, an electronic health record vendor serving mainly small to midsize organizations.
Rather than using the phone, receiving paper statements or sending paper checks, patient portals allow patients to handle the “logistics of health,” Brient…
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