Staffing

‘Everybody Is Facing This Problem’: Staffing Struggles Force In-Home Care Providers to Turn Away Business

Sign up for HHCN + to read this exclusive content. Individual Membership $400 per year Purchase Group 2–5 members$380 per year* Purchase Need more than 5 members? Contact us for more information. * per member Already a member? Login The post ‘Everybody Is Facing This Problem’: Staffing Struggles Force In-Home Care Providers to Turn Away …

‘Everybody Is Facing This Problem’: Staffing Struggles Force In-Home Care Providers to Turn Away Business Read More »

‘For Many Providers, It’s Welcome News’: Breaking Down the White House Vaccine Mandate

After President Joe Biden announced Thursday a new, six-pronged approach to his administration’s COVID-19 strategy that requires most home health workers to be vaccinated against the virus, many questions and concerns remain. More clarity is likely to come to light as specific agencies deal with the next steps following the mandate’s release, like the Department …

‘For Many Providers, It’s Welcome News’: Breaking Down the White House Vaccine Mandate Read More »

Home Care Workforce Still Facing Widespread Economic Instability

The home care workforce more than doubled in size over the past 10 years, jumping from just over 1 million workers in 2010 to more than 2.4 million in 2020. Similar growth will be needed during the coming decade, with the population of U.S. adults 65 and older projected to skyrocket from 49.2 million individuals …

Home Care Workforce Still Facing Widespread Economic Instability Read More »

‘We Are Losing Excellent Direct Care Staff’: Home-Based Care Providers Report Vaccine-Mandate Blowback

Hundreds of in-home care workers in Rhode Island have resigned from their posts due to the state’s mandatory vaccine policies, the Rhode Island Partnership for Home Care announced Tuesday. That, in turn, has jeopardized patient care in the state. An emergency declaration was made Aug. 17, requiring all licensed health care workers in Rhode Island …

‘We Are Losing Excellent Direct Care Staff’: Home-Based Care Providers Report Vaccine-Mandate Blowback Read More »

Staffing Shortages Force Home Health Giant Bayada to Deny 64% of Referrals in Key Markets

Aging services providers are holding their collective breath as Congress moves toward a vote on the budget reconciliation package, which could designate massive amounts of money to home- and community-based services. And those funds are more than needed, a group of leaders said during a Tuesday press conference hosted by the Washington, D.C.-based advocacy organization …

Staffing Shortages Force Home Health Giant Bayada to Deny 64% of Referrals in Key Markets Read More »

‘Mass Exodus’ of Nursing Home Staff Likely to Impact Home Health Providers

The Biden administration announced last week that all nursing home staff must be vaccinated against COVID-19, or operators would risk losing Medicare or Medicaid funding. That prompted concern among nursing home stakeholders and rumors that home health providers’ staff may not be far behind. Since the announcement, survey data is beginning to prove why vaccinating …

‘Mass Exodus’ of Nursing Home Staff Likely to Impact Home Health Providers Read More »

White House Takes on Non-Compete Agreements, Potentially Hurting Home-Based Care Employers

President Joe Biden’s recent executive order on “Promoting Competition in the American Economy” has, overall, 72 separate initiatives that it is looking to push forward. But one of the main ones takes on something that is very prevalent in home-based care, often from the executive level on down: non-compete agreements. Specifically, the executive order requests …

White House Takes on Non-Compete Agreements, Potentially Hurting Home-Based Care Employers Read More »

Nearly 10% of All Home Health, Personal Care Job Postings Listed As ‘Urgent’

The share of job postings containing words such as “hiring urgently” have risen by over 50% since the start of the year, and health care jobs are the most likely to contain them, according to the jobs site Indeed. Specifically, jobs in home health and home care are most likely to be labeled urgent, reflecting …

Nearly 10% of All Home Health, Personal Care Job Postings Listed As ‘Urgent’ Read More »

Alliance, Royal Care Slash Caregiver Turnover by Investing in Creative Benefits

Home care hasn’t always had a reputation for great employee perks or benefits packages, but a handful of providers are beginning to change that. In other sectors, including the technology and startup worlds, perks like free daily meals, access to wellness programs and 401(k) matching, with stock options, are relatively common. Some home care operators …

Alliance, Royal Care Slash Caregiver Turnover by Investing in Creative Benefits Read More »

Senior Helpers Names New COO; SCAN Group Hires First Chief Innovation Officer

Baxter takes over as Senior Helpers’ COO Senior Helpers has promoted Mari Baxter to the role of chief operations officer. Baxter first joined Senior Helpers as a field operations manager in 2008, back when the home care franchise company only had 40 locations. As Senior Helpers grew, she took on more responsibility, eventually becoming VP …

Senior Helpers Names New COO; SCAN Group Hires First Chief Innovation Officer Read More »

Help at Home Rounds Out Leadership Team

Help at Home — the private equity-backed home-based care company rumored to be exploring a public offering — has solidified its leadership team. The Chicago-based Help at Home named board member Chris Hocevar as its CEO in March, with Hocevar replacing former CEO Paul Mastrapa. The company on Thursday announced eight other key C-suite hires, …

Help at Home Rounds Out Leadership Team Read More »

6 Ways to Combat the Workforce Crisis in Home-Based Care

As Congress debates the merits of President Joe Biden’s American Jobs Plan, senior care experts are laying the groundwork for why home-based care provisions should be included in it — and why even more needs to be done after.   Specifically, that home-based care provision is $400 billion to fund home- and community-based services. That influx …

6 Ways to Combat the Workforce Crisis in Home-Based Care Read More »

FirstLight Announces New President; Humana Home Care Leader Named CFO

McAnanly takes over at FirstLight FirstLight Home Care announced Wednesday that it has picked its new president. The appointment comes roughly seven months after FirstLight’s board of directors sought a change in leadership from former CEO Jeff Bevis, who founded the home care company with his son in 2009. Moving forward, the Cincinnati-based FirstLight will …

FirstLight Announces New President; Humana Home Care Leader Named CFO Read More »

Despite Labor Struggles, First Day Homecare Hopes to Grow New Pediatric Home Health Business

Nine days before the state of Michigan shut down the vast majority of its businesses, First Day Homecare opened its doors for the first time. Based in Flint, Michigan, the pediatric home health provider had its sights set on accreditation status and eventual expansion, which would allow it to serve more clients statewide. But the …

Despite Labor Struggles, First Day Homecare Hopes to Grow New Pediatric Home Health Business Read More »

Caregiver Churn Remains Key Challenge for Home-Based Care Providers

Home-based care providers had plenty of COVID-19-related challenges to overcome, including personal protective equipment (PPE) shortages and cash-flow difficulties. Yet caregiver churn remains the top concern for many in-home care operators. It’s one of the greatest roadblocks to growth as well. The public health emergency has only compounded the staffing challenges that have plagued providers …

Caregiver Churn Remains Key Challenge for Home-Based Care Providers Read More »

With Home-Based Care Support, DailyPay Secures $500M in Capital

DailyPay, a company that provides on-demand payment solutions for employees and employers, has secured $500 million in capital. That, in some part, is thanks to home-based care providers buying into the method. The New York-based company recently announced it raised $175 million in a Series D equity round, led by Carrick Capital Partners along with …

With Home-Based Care Support, DailyPay Secures $500M in Capital Read More »

Amedisys Turns to Predictive Analytics to Lower Voluntary Turnover

In the home health business, providers rise and fall with their people. Recruitment and retention difficulties have been the bane of home health operators for years. Even during a once-in-a-generation pandemic filled with health hazards, cash-flow challenges and personal protective equipment (PPE) problems, it was staffing shortages that kept the bulk of organizations up at …

Amedisys Turns to Predictive Analytics to Lower Voluntary Turnover Read More »

Staffing firm AMN Healthcare buys telehealth provider for $42.5M

AMN Healthcare bought Synzi, a virtual care provider, to offer customers greater staffing flexibility. The acquisition is a part of the company’s strategy to keep pace with the evolving market, where a greater emphasis is being placed on virtual care delivery and remote patient monitoring.

‘A Huge Victory’: Home Care Turnover Remains Stable at 65.2%

Turnover rates in the home care industry have taken an up-and-down rollercoaster ride over the past few years, jumping from 66.7% in 2019 to 81.6% in 2018, then falling back down to 64.3% in 2019. Yet in 2020, turnover across U.S. home care agencies remained mostly flat, climbing ever so slightly to an overall rate …

‘A Huge Victory’: Home Care Turnover Remains Stable at 65.2% Read More »

‘The Conversation Is Way Overdue’: Why the Home Care Staffing System Is Broken

Families trust home-based care workers with the lives of their loved ones during some of the most vulnerable stretches of their lives. But as at-home care becomes more popular in the U.S., supporting the individuals that make up the workforce will have to be a priority. Without the workforce of home health aides, companions and …

‘The Conversation Is Way Overdue’: Why the Home Care Staffing System Is Broken Read More »

Steward Health v Aya Healthcare: 4 things to know

The Texas-based health system first sued the staffing firm for “price gouging” amid the Covid-19 pandemic, as wages for nurses shot up from $75 to $160. But the firm countersued, claiming that Steward — which owes Aya over $40 million — previously did not raise objections to its prices.

‘There Is Not An Easy Solution’: How to Modernize Home- and Community-Based Services

Home-based care insiders have been saying for a long time what a wider group of people are now: Care needs to be brought into the home more frequently — and quickly. But accomplishing that won’t be so simple. In fact, turning the nation’s long-term care system into one that allows more seniors to age in …

‘There Is Not An Easy Solution’: How to Modernize Home- and Community-Based Services Read More »

7.4M Direct Care Jobs Will Need to Be Filled by 2029, with Most in Home Care

The U.S. population is rapidly aging — a topic frequently visited by home-based care providers. But as they do age, direct care workers are going to need to care for them. And that won’t just require 1.3 million more individuals to enter the direct care workforce by the decade’s end; it will also require another …

7.4M Direct Care Jobs Will Need to Be Filled by 2029, with Most in Home Care Read More »

83% of Caregivers Went Without Raises, Additional Benefits During the Pandemic

Caregiver compensation could look different a year or two from now, thanks to a push from the federal government to fund home-based care and invest in its workforce. But for now, the home-based care industry remains filled with a lot of underpaid workers, many of whom have particularly struggled during the COVID-19 crisis. For starters, …

83% of Caregivers Went Without Raises, Additional Benefits During the Pandemic Read More »

State Bill Aiding Unionization in Home-Based Care Could ‘Set a Precedent’ Nationwide

Traditionally, the home-based care world has been mostly void of massive unionization efforts among its workers. But that could change soon, thanks to a new ruling out of California related to “Assembly Bill 2455,” which the state passed in 2018. The bill aims to allow home-based care workers’ contact information to be unveiled, which gives …

State Bill Aiding Unionization in Home-Based Care Could ‘Set a Precedent’ Nationwide Read More »

Home Business President Susan Diamond to Serve as Humana’s Interim CFO

Susan Diamond — the Humana Inc. (NYSE: HUM) executive who has been in charge of building the health insurer’s vast home-based care infrastructure — is taking on an additional role. The Louisville, Kentucky-based company announced Monday that Diamond will be moving into the interim CFO role, effective June 1. Current CFO Brian Kane is stepping …

Home Business President Susan Diamond to Serve as Humana’s Interim CFO Read More »

The Home Health Workforce Has Shrunk by 3.1% Since the Pandemic Started

It has been over a year since the COVID-19 pandemic began. The prolonged crisis has had a substantial impact on the U.S. health care labor pool, including the home health workforce, though to a slightly lesser extent. In February 2020, the nation’s health care employment peaked at nearly 16.5 million jobs, according to nonprofit research …

The Home Health Workforce Has Shrunk by 3.1% Since the Pandemic Started Read More »

PE-Backed Help at Home Names New CEO

Help at Home has a new CEO. The home- and community-based services provider announced Monday that current board member Chris Hocevar has been appointed chief executive officer, effective immediately. Hocevar replaces Paul Mastrapa, who previously served as a consultant and as the leader of Option Care before taking over as Help at Home’s CEO in …

PE-Backed Help at Home Names New CEO Read More »

Staffing Reclaims Title of Home-Based Care Industry’s Biggest Challenge

Apart from the COVID-19 virus, staffing is the single-most challenging aspect of delivering care inside the home, with the national supply of clinicians and caregivers far outweighing service demand. That’s according to the 2021 Home Health Care News Outlook Survey and Report, produced in partnership with home-based care software company Homecare Homebase. More than 350 …

Staffing Reclaims Title of Home-Based Care Industry’s Biggest Challenge Read More »

Biden to DOL: Workers Have ‘Guaranteed Right to Refuse Employment’ If They Feel Unsafe

In President Joe Biden’s first few days of office, he has signed a slew of executive orders, some of which may have an immediate effect on home health and home care agencies. One executive order, for example, laid the groundwork for a $15 minimum wage. The “Fight for $15” has long been a complicated issue …

Biden to DOL: Workers Have ‘Guaranteed Right to Refuse Employment’ If They Feel Unsafe Read More »

Biden Administration Includes ‘Home Care Workforce Crisis’ in New Pandemic Plan

President Joe Biden focused on the ongoing COVID-19 pandemic during his first full day in office Thursday. In doing so, he once again drew attention to home-based care and getting the current “workforce crisis” under control. “Our national strategy is comprehensive,” Biden said during an address from the White House. “It’s based on science, not …

Biden Administration Includes ‘Home Care Workforce Crisis’ in New Pandemic Plan Read More »

Interim’s New Recruitment Campaign Targets Job Candidates Looking to Make a Career Transition

Finding enough workers has been a longstanding pain point for in-home care providers. With the launch of a new national recruitment campaign, Interim HealthCare wants to take a proactive approach to address those persistent challenges. Interim is a Sunrise, Florida-based in-home care franchise with more than 530 locations across the U.S. The company recently launched …

Interim’s New Recruitment Campaign Targets Job Candidates Looking to Make a Career Transition Read More »

Inside Care To Stay Home’s Person-Focused Retention Strategy

The COVID-19 emergency has further compounded the difficulties home-based care providers face when it comes to retention. Still, many organizations have used this time to solidify their efforts around company culture. Care To Stay Home is one example. The company recently topped Fortune’s annual Best Workplaces in Aging Services list for the second year in …

Inside Care To Stay Home’s Person-Focused Retention Strategy Read More »

‘Once They’re Gone, They’re Gone’: Family & Nursing Care Rebuilds Workforce After COVID-19 Losses

While in-home care providers have always struggled with caregiver retention, the ongoing COVID-19 pandemic made growing a workforce nearly impossible. In fact, many operators are just now recovering from the labor disruptions of last spring. Take Family & Nursing Care, for example. The Silver Spring, Maryland-based private-pay home care provider had its total caregiver count …

‘Once They’re Gone, They’re Gone’: Family & Nursing Care Rebuilds Workforce After COVID-19 Losses Read More »

Disease-Specific Training for Home-Based Care Workers Can Improve Staffing, Boost Quality

Personal care aides are tasked with caring for seniors with a variety of health conditions — many of which they are not properly trained in. And without the proper training, those aides operate in highly stressful environments without the tools to care for their patients adequately. That can hurt health outcomes, increase the caregiver’s emotional …

Disease-Specific Training for Home-Based Care Workers Can Improve Staffing, Boost Quality Read More »

‘We’re Looking for the Best of the Best’: Why Dementia-Focused Home Health Provider Tender Rose Cherry-Picks Top Caregivers

As the number of Americans living with Alzheimer’s and other forms of dementia rises, more in-home care providers are rolling out specialized services lines focused on memory care and disease-specific needs. Some providers are even building their entire businesses around dementia. One such in-home care company is Tender Rose Dementia Care Specialists, which has been …

‘We’re Looking for the Best of the Best’: Why Dementia-Focused Home Health Provider Tender Rose Cherry-Picks Top Caregivers Read More »

Why In-Home Care Agencies Need to Rethink Their Staffing Strategies

Home-based care agencies have had to lean on technology during the COVID-19 crisis, whether they liked it or not. In some cases, that meant conducting remote visits, even if they weren’t reimbursable under Medicare rules. In other cases, it meant having staff work from home in this new, long-term COVID-19 reality. But telehealth platforms are …

Why In-Home Care Agencies Need to Rethink Their Staffing Strategies Read More »

Home Care Careers ‘Are Suddenly on the Map,’ But Recruiting Remains a Challenge

Recruiting and retention in both the home health and home care industries has always been an uphill battle for providers. In spring, operators had hoped that the job market’s volatility during the COVID-19 crisis would help on those fronts. With tens of millions of individuals forced out of work, they thought, the home-based care labor …

Home Care Careers ‘Are Suddenly on the Map,’ But Recruiting Remains a Challenge Read More »

Home Health Turnover Rate Hits 22.18%

Home health industry turnover rates have once again worsened in 2020, especially for front-line worker positions. That’s according to the latest Home Care Salary & Benefits Report from the Oakland, New Jersey-based Hospital & Healthcare Compensation Service, which provides salary and benefits studies for the health care sector. The annual report is published with the …

Home Health Turnover Rate Hits 22.18% Read More »

Nearing 2021 Consolidation Strategy, Trinity Health At Home Keeps Focus on Patient Care

A member of Catholic health system Trinity Health, Trinity Health At Home currently ranks as the eighth-largest home health provider in the country. It will gain even more market share next year, thanks to an ambitious plan to formally consolidate Trinity’s national network of home health agencies with regionally owned affiliates. Despite the advantages of …

Nearing 2021 Consolidation Strategy, Trinity Health At Home Keeps Focus on Patient Care Read More »

Arosa+LivHome Doubles Down on Workforce Investments, Launches Emergency Fund for Caregivers

Earlier this spring, a home care worker for Arosa+LivHome and her husband were on the brink of eviction, largely due to the financial strain caused by the COVID-19 pandemic and other uncontrollable circumstances. To complicate the situation further, the home care worker was pregnant, Arosa+LivHome CEO Ari Medoff told Home Health Care News. In all …

Arosa+LivHome Doubles Down on Workforce Investments, Launches Emergency Fund for Caregivers Read More »

HCAOA Throws Support Behind CareAcademy Program to ‘Reskill’ 1M New Caregivers by 2023

Just one month after its original launch with venture capital company Kairos HQ, CareAcademy has expanded its caregiver job placement and training initiative. CareAcademy is a Boston-based training platform for home care professionals. The company currently serves roughly 1,000 home care clients and locations. The company’s “Future of Work is Home Care” program aims to …

HCAOA Throws Support Behind CareAcademy Program to ‘Reskill’ 1M New Caregivers by 2023 Read More »

How Royal Care Improved Its Caregiver Retention Rate to Over 90%

Over the years, in-home care providers have been forced to become increasingly creative when it comes to retention. One company, Royal Care, has been able to accomplish this in the hyper-competitive New York market, thanks to a unique caregiver perks program. Founded in 1995, Royal Care is an in-home care agency that provides professional nursing …

How Royal Care Improved Its Caregiver Retention Rate to Over 90% Read More »

Finding ‘Fresh Blood’: How COVID-Related Unemployment Has Created a New Class of Caregivers

The home care market has been long plagued with workforce issues, with providers in the space often struggling to recruit or retain caregivers. But as the U.S. continues to see a rise in unemployment, it’s creating a new pool of job candidates. And providers are getting ready to jump in. “[COVID-19] has created a very …

Finding ‘Fresh Blood’: How COVID-Related Unemployment Has Created a New Class of Caregivers Read More »

Encompass Health CEO Mark Tarr: It’s in Every Company’s Best Interest to Make Diversity a Priority

Across the U.S., ongoing protests against police violence toward Black Americans and other people of color have caused many companies to take a closer look at issues pertaining to workplace diversity and inclusion. For some companies, this time has been a call to action, with many announcing plans to develop initiatives aimed at addressing inequality …

Encompass Health CEO Mark Tarr: It’s in Every Company’s Best Interest to Make Diversity a Priority Read More »

Finding the Right Employee Compensation Model Under PDGM

Mapping out a clear pay structure and expectations for field staff is imperative for success in home-based care, particularly as margins become slimmer and the Patient-Driven Groupings Model (PDGM) takes hold. Compensation structure is one of the biggest influences on providers’ margins — if not the biggest. With that in mind, providers need to find …

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PPP Loans Have Helped Save More Than 160K US Home-Based Care Jobs

The Paycheck Protection Program (PPP) has helped home-based care providers who received less than $150,000 in loans save more than 160,000 jobs nationwide, according to data from the Small Business Administration (SBA). States such as Texas, California and Florida saw the highest number of home-based care jobs retained as a result of the program. Meanwhile, …

PPP Loans Have Helped Save More Than 160K US Home-Based Care Jobs Read More »

Home Care Agencies Can Curb Turnover Costs with Better Preparation, Job Quality

Direct care workers are still undervalued, undertrained and have little opportunity for career advancement, according to a new report from PHI. Ultimately, that’s bad for home-based care agencies — and their bottom lines. New York-based PHI is a direct care worker and senior care advocacy organization. PHI typically classifies direct care workers as personal care …

Home Care Agencies Can Curb Turnover Costs with Better Preparation, Job Quality Read More »