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Revenue Up, Readmissions Down: Top Benefits of Care Collaboration Technology

As the COVID-19 virus and its rapidly developing variants continue to disrupt the home health care industry, the need for home health providers continues to grow, with patients, payers and providers all seeing the benefits of moving care into the home. With that shift comes an increased need for better care collaboration. “When I was …

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3 Virtual Care Capabilities Every Home Health Agency Needs in 2022

National home health spending ballooned past $110 billion in late 2020, and with nearly 90% of Americans aged 50 and older wanting to age in place, the importance that home health providers hold within the health care continuum continues to rise. For home health agencies, this steady growth of in-home care demands steady investment into …

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How to Improve Caregiver Retention by Predicting Their Satisfaction

As CEO and president of home-based care company Integracare, Lee Grunberg was battling the same retention and staffing challenges that have plagued the industry since the start of the COVID-19 pandemic. Although Integracare was well below industry turnover levels, Grunberg felt he needed a more tangible way to measure caregiver satisfaction, which he could then …

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3 Tips and Tricks For Improving Cash Flow

Last year hit home health agencies with a cash flow triple whammy. First, the Patient-Driven Groupings Model (PDGM) took effect January 1, and cut billing periods in half, from 60 days to 30, leaving agencies tight on cash flow for the first few months under the new payment model. Next, Centers for Medicare & Medicaid …

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4 Benefits of Robot Process Automation in Home-based Care

An Oxford University study in 2013 told everyone what we’d all been wondering: Will a robot one day take my job? The report — “The Future of Employment: How Susceptible are Jobs to Computerisation?” — offered its ranking of 702 jobs and careers based on how easily they could be automated. Not surprisingly, the home-based …

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How Specialized Recruiting Software Increases Speed-To-Hire

Caregiver hiring remains a seller’s market — meaning buyers need more than just dollars and shifts to beat their competition and capture the best talent. These workers have a range of opportunities at their fingertips, and because they tend to apply for every available position en masse, home-based care agencies sometimes have a limited opportunity …

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4 Tips for Choosing a Home-Based Care Compliance Training Program

Amidst the COVID-19 emergency, home health providers are busier than ever. Along with the already growing preference for home-based care, the public health emergency has accelerated the idea that the home is often the safest place to receive care. For home health providers, this trend increases the need to keep staff trained and up to …

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3 Ways New Technology Platforms Can Improve Client Experience

No home care agency makes a major technology change lightly. Brian Arant didn’t. As owner and executive director of Visiting Angels in Pueblo, Colorado, Arant knew that he wanted to improve client experience while making his operation paperless, and he needed a responsive technology partner to do both. Starting last July and concluding this January, …

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How, and Why, to Build a Wound Program of Excellence

For home health agencies, successful wound management is paramount to overall business success. Because wounds are pervasive among home health patients, effective wound management can lead to a healthier bottom line, whether benefiting from higher reimbursements under the Patient-Driven Groupings Model (PDGM), more referrals or the avoidance of litigation. Here is a step-by-step look at …

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4 Benefits of Salt-Free Blends In a Senior Living Kitchen

Whether a senior housing resident comes to a community for the lifestyle change or the health and safety needs, there is one major element that drives their enjoyment: the dining program. Food is family. It creates memory and community. It’s also a necessity — three times a day, plus snacks, operators must facilitate dining opportunities …

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Essential Nutritional Tips for Patients with COVID-19

As with many illnesses, good nutrition plays an important role to speed recovery from COVID-19. Smart food choices help to provide the proper anti-inflammatory nutrients needed to support essential bodily processes, improve immunity, and protect against loss of energy and diminished muscular strength. Both macro- and micronutrients are key drivers for a healthy immune response, …

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3 Key Questions That Impact Home-based Care Providers in Hospital-at-Home

With COVID-19 increasing capacity challenges in hospitals while also making patients wary of entering, U.S. Centers for Medicare & Medicaid Services (CMS) continues to expand its hospital-at-home waiver program, designed to give hospitals regulatory flexibilities to treat certain patients within their own homes. Health systems and hospitals are driving this process, but they do benefit …

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Why Home Health is Going Virtual with Direct Care Staff Competency Training

Competency training for home health staff matters — but with in-home care professionals addressing so many urgent challenges in 2021, that training might not always be at the top of a home health organization’s priority list. Even when it is, executing it during the pandemic presents additional barriers. It’s no wonder then that so many …

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4 Enhancements to the Employee Retention Credit in 2021

When the coronavirus became a global pandemic in March of 2020, Congress responded with the CARES Act, one of several major pieces of legislation designed to bring COVID-19 relief to employers across the nation. Included in the act was the Employee Retention Credit (ERC), a fully refundable tax credit employers can use to help keep …

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4 Top Marketing Benefits of Converting to a National Franchisor

For an in-home care provider, the benefits of joining a national franchisor are vast, particularly in the age of COVID-19. Among the infrastructure advantages are marketing benefits, as a national franchisor is in an ‘always-on’ position building the brand while a local home care agency focuses on delivering care and eliminates the work that a …

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Why Independent Home Health Providers Can Blossom With The Right Home Health Care Consultant

When Jerry Karapetyan wanted to launch his Medicare home health care business, he had the passion and care abilities, but not the business and logistical know-how. The latter was provided by Salem, New Hampshire-based Certified Homecare Consulting, which delivers to independent and franchise based home health care agencies, everything from home health care licensure help …

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How Long-Term Care Insurance Billing Systems Boost Care Outcomes

2021 is the year of the home. Patients are becoming more comfortable using technology to receive care in the comfort of their own home while simultaneously becoming concerned about entering hospitals during the COVID-19 pandemic. And both hospitals and skilled nursing facilities (SNF) are beginning to battle home health agencies for ownership of the at-home …

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3 Keys to Combating Nurse Burnout in Home Health Care

Nurse burnout has long been a challenge for home health care companies, as care delivery in the home comes with certain expectations and requirements that may not be typical of other care settings. But in many ways, the COVID-19 crisis that began in early 2020 made in-home care even more challenging for nurses and other …

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[Sponsored] Benefits of the In-Home Care Franchise Model in a Post-COVID World

The last 10 months for in-home care providers brought challenge upon challenge — most of which arose as a direct result of the COVID-19 pandemic. Care providers across the industry took heroic measures to make it through the crisis, from personal protective equipment (PPE) procurement to navigating social-distancing requirements and managing staff on a remote …

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[Sponsored] How Surescripts Is Envisioning a Faxless Health Care Future

In most industries, the fax machine is considered out of date — and has long since been replaced by email, text messages and other faster modes of communication. Yet in health care, the fax machine is still largely considered standard due to its encryption of sensitive patient information and ability to transfer that information under …

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[Sponsored] Questions and Answers: How to Prepare for EVV in 2021

Mandated under the 21st Century Cures Act, Electronic Visit Verification (EVV) is finally coming to fruition for many organizations starting January 1, 2021. With the effective date rapidly approaching, many agencies are still asking questions. “States and providers are still in the thick of EVV implementation,” says Courtney Martin, EVV expert of technology solutions provider …

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[Sponsored] New Online CE Opportunities for Home Health Providers

The surge of home health care patients in 2020 brought great opportunities for agencies, with more to come in 2021. But those opportunities also mean an increased need for training staff — and one renowned national accreditor is delivering. Accreditation Commission for Health Care (ACHC) already offers a range of virtual training options in the …

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[Sponsored] How Virtual Care Will Evolve in 2021 and Beyond

Virtual care had begun to make inroads in various health care settings even prior to the COVID-19 pandemic. But with the novel coronavirus prompting a massive shift away from in-person contact of all kinds, virtual care began to surge. The Centers for Disease Control and Prevention (CDC) took one measure of the uptick in the …

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[Sponsored] 3 Steps to Improve the Revenue Cycle Through Coding and OASIS Review

The process of coding and OASIS (Outcome and Assessment Information Set) review plays a critical role in profitability of home health organizations. Accuracy and timely completion can help agencies achieve the right balance, and support maximum reimbursement, under Patient-Driven Groupings Model (PDGM). In fact, coding and OASIS review done right will help home health providers …

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[Sponsored] The ‘Magic’ Behind Expediting Physician Signatures

For home health agencies struggling to complete claims documentation required to secure payments and provide much needed cash flow, obtaining physician signatures continues to hold them back. Under the Patient-Driven Groupings Model (PDGM), claims documentation must now be done in a 30-day window instead of a 60-day one, requiring a quicker turnaround time for the …

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EVV Around the Corner: Final Steps for Implementation

With just six weeks remaining in 2020, states are making final preparations for the defacto start of Electronic Visit Verification, or EVV, in which providers of Medicaid personal care services (PCS) and home health services log their visits. It’s been a slow, steady climb to this point. Per the 21st Century Cures Act, which Congress …

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[Sponsored] Celebrating Caregivers: 3 Ways To Show You Care

November is National Home Care & Hospice Month, a time to celebrate and recognize the practice of home-based care and all the people who make it possible. This week focuses solely on home care aides. To reward front line workers in the health care system, CellTrak and National Association of Home Care and Hospice (NAHC) …

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[Sponsored] How ACHC’s New Distinction in Telehealth Places Agencies Above Competitors

The COVID-19 pandemic has given home-based care providers a renewed urgency for telehealth adoption, and national accreditor Accreditation Commission for Health Care (ACHC) has a new distinction to honor the agencies leading the way. In compliance with the highest national standards for patient care, privacy and safety, ACHC’s new Distinction in Telehealth offers an additional …

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[Sponsored] Why Home-based Care Must Catch Up When It Comes To Communication

Communication technology in home health care is critical to consumer satisfaction, yet many providers remain behind the times — something all-too-obvious to their customers. In all other aspects of their lives, home-based care customers are accustomed to real-time communication with easy-to-use technology. Yet when these same people are dealing with a home health agency, that …

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[Sponsored] Improving the Patient Experience: The Value of EVV

Today’s health care landscape is focused largely on patient experience and patient needs. That’s part of what makes EVV so important. The 21st Century Cures Act mandates Electronic Visit Verification, or EVV, in which all providers of Medicaid personal care services (PCS) and home health services log their visits electronically. For all intents and purposes, …

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[Sponsored] Emergency Preparedness: 6 Areas to Consider for Home-Based Care Technology

Whether in the home-based care industry or simply life in general, the people and businesses that have persevered in 2020 have been those equipped to safely adjust to emergencies. The year has seen more than its share of aggressive, natural phenomena, such as wildfires, tropical storms and flooding, and winter will soon bring powerful snowstorms …

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[Sponsored] EVV: How Providers Can Best Prepare Staff

While most home health care providers have shifted priorities in 2020 due to the COVID-19 pandemic, one item that is not shifting for most agencies that deliver Medicaid services is the January 2021 implementation requirements for Electronic Visit Verification, or EVV. Originally set to launch Jan. 1, 2020, EVV implementation has, in effect, been delayed …

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Voices: Annie Erstling, Chief Strategy Officer, Forcura

This article is sponsored by Forcura. In this Voices interview, Home Health Care News sits down with Forcura Chief Strategy Officer Annie Erstling to learn about Forcura’s entré into artificial intelligence, how the company’s new summit aims to bring health care providers together and how she used a personal tragedy to fuel her journey into …

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[Sponsored] EVV Vendor Selection: 3 Considerations for Providers

Electronic Visit Verification (EVV) will be required in most states by Jan. 1, 2021, and there is a lot that home health care agencies, as well as personal care providers, must do in the meantime to prepare before the deadline strikes. There are two types of EVV models for a state: open and closed. Closed …

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[Sponsored] How A Home Care Consultant is Disrupting the Franchise Model

For home health providers considering entering into the franchise model, a number of issues crop up at the point of launch. There are entry fees, limitations around territory and a lack of organizational support. These are the exact encumbrances that Salem, New Hampshire-based Certified Homecare Consulting has eliminated. Here is a look at the four …

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