Patient Journey

The Post-COVID-19 Patient Journey: What’s next for healthcare?

COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to get care on their terms, and these changes will be here to stay. From marketing to scheduling to payments and more – providers and payers have ample opportunities to respond to …

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Automated prior authorization: getting patients the approved care they need

This is the fourth in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19. In this post, we address the fourth step – prior authorizations, and helping your patients get the approved care they need. This series will take you through the changes that impacted …

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4 data-driven healthcare marketing strategies to re-engage patients after COVID-19

This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series will take you through the changes that impacted every step of the patient journey and provide strategic recommendations to move forward. In this post, we explore the role of healthcare marketing …

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How COVID-19 changed the patient journey: A call for digital transformation

COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide. Telehealth, touchless engagement, and self-service scheduling became the new normal; however, this created new stress on operations, administration, and finance. While this new normal comes with many challenges, data and digital …

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Jefferson Health-backed Tendo Systems gains $50M to digitize patient journey

Tendo Systems, a company that is co-developing a digital engagement platform with provider organizations like Jefferson Health, raised $50 million in a new funding round. The funds will be used to advance the development of the platform, which aims to be the “OpenTable” of healthcare.

Komodo Health Launches Next-Gen AI to Accelerate Innovation and Close Gaps in Care

What You Should Know: – Today, Komodo Health is capping off a month-long flurry of activity by announcing the launch of its Prism and Sentinel solutions — opening up access to its Healthcare Map to drive the next generation of AI innovation.  – Prism and Sentinel allows life sciences teams to tap into detailed patient behaviors and treatment patterns …

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Komodo Health Secures $220M for Life Sciences Data Platform at $3.3B Valuation

What You Should Know: – Komodo Health announces $220M Series E investment to advance its enterprise healthcare and life sciences platform. At a $3.3 billion valuation, the investment underscores the company’s rapidly growing role as a foundational enterprise technology platform helping to drive digital transformation across the healthcare industry.  – Founded in 2014, Komodo Health’s Healthcare Map™ is the industry’s …

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Why CMS Will Lead the 2021 Kidney Care Revolution

Chris Riopelle, CEO of Strive Health After an unprecedented year, kidney care providers, including nephrologists, dialysis facilities, and care extenders are expecting 2021 to follow suit. We will see an overhaul in reimbursement and major industry shifts, partly led by CMS, that will require providers to advance their capabilities in a way that will usher …

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Nuance Launches AI-Powered Patient Engagement Virtual Assistant Platform

What You Should Know: – Nuance Communications, Inc. launched an AI-powered patient engagement virtual assistant platform to transform omnichannel digital experiences for patients. – Healthcare provider organizations can now deploy a single, common cloud-based platform to support their entire patient journey across engagement channels using Nuance’s market-leading Intelligent Engagement AI technology – The launch comes …

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Why A Patient-First Strategy for Specialty Rx Pharmacists Is Critical to Optimize Outcomes

Dr. Brandon Salke, PHARM.D, Pharmacist-in-charge, Optime Care One of the biggest challenges for biopharmaceutical companies of rare and orphan disease patient populations is optimizing disease management in a way that enhances the patient journey and improves outcomes. As these companies seek innovative solution partners, a patient-first approach that offers specialty Rx pharmacist expertise is critical …

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30 Executives Share Top Healthcare Predictions & Trends to Watch in 2021

As we close out the year, we asked several healthcare executives to share their predictions and trends for 2021. Kimberly Powell, Vice President & General Manager, NVIDIA Healthcare Federated Learning: The clinical community will increase their use of federated learning approaches to build robust AI models across various institutions, geographies, patient demographics, and medical scanners. The sensitivity and …

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Patient-First Model: High Tech Meets High Touch for Individuals with Rare Disorders

Donovan Quill, President and CEO, Optime Care Industry experts state that orphan drugs will be a major trend to watch in the years ahead, accounting for almost 40% of the Food and Drug Administration approvals this year. This market has become more competitive in the past few years, increasing the potential for reduced costs and broader patient accessibility. …

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Innovaccer, SyTrue Partner to Generate Actionable Insights from Healthcare Data

What You Should Know: – Innovaccer partners with SyTrue to uncover powerful insights and accelerate its efforts to drive healthcare’s digital transformation. – The integration of SyTrue’s proprietary NLP OS with Innovaccer’s FHIR-enabled Data Activation Platform will empower healthcare organizations to identify diagnosis codes and Hierarchical Condition Categories (HCC) from patient care progress notes and …

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4 Ways to Combat Hidden Costs Associated with Delayed Patient Care During COVID-19

Matt Dickson, VP, Product, Strategy, and Communication Solutions at Stericycle COVID-19 terms such as quarantine, flatten the curve, social distance, and personal protective equipment (PPE) have dominated headlines in recent months, but what hasn’t been discussed in length are the hidden costs of COVID-19 as it relates to patient adherence.   The coronavirus pandemic has amplified …

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How Data-Driven Technology Holds The Promise of Better Outcomes for Vascular Patients

Abbott recently released global research on vascular patient care, designed to shine a light on the vascular patient journey. The report called “Beyond Intervention” uncovers the universal challenges faced by physicians who deliver vascular care, their patients, and the hospital administrators who support them. It also explores how the right use of technology and data …

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Humana Taps Cohere Health to Modernize Prior Authorizations for Musculoskeletal Treatment

What You Should Know: – Cohere Health partners with health insurer Humana to modernize the prior authorization process for musculoskeletal treatment across 12 states. – In addition, the company has closed an additional $10M in funding led by Flare Capital Partners and Define Venture, bringing the company’s total funding to $20M. Health insurer Humana has …

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GYANT Develops First-to-Market COVID-19 Vaccine Care Navigation Tool

What You Should Know: – AI-driven virtual care company, GYANT, has announced its first-to-market COVID-19 vaccine care navigation tool to help health systems anticipate novel patient needs. – GYANT Vaccine deploys as a white-labeled virtual assistant on provider websites, mobile apps, and patient portals, managing the patient journey from initial inquiry to post-visit follow up. …

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Corrona Acquires Virtual Patient Community HealthUnlocked

What You Should Know: – Nationwide disease registry Corrona has acquired virtual patient community HealthUnlocked, creating a first-in-class patient experience ecosystem. – The acquisition will enable Corrona to expand its broad set of capabilities–ranging from highly granular and longitudinal structured data across eight registries. Corrona, LLC  (“Corrona”), a nationwide disease registry and is now the …

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Designing A Digital Experience to Drive Revenue and Patient Engagement

Bill Krause, VP and GM, Digital Experience and Consumer Engagement at Change Healthcare With the rise of healthcare consumerism, people are looking to hospitals, health systems, and physician practices to deliver the same user-friendly, digital experiences they receive from other industries. A recent survey found that more than 80% of consumers surveyed believe “shopping for …

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Virtually or In-Person, Automation Improves The Healthcare Experience

Muthu Alagappan, MD, Medical Director at Notable Health The COVID-19 pandemic has caused an unprecedented shift in the way consumers view and access a variety of goods and services—and healthcare is no exception. Recent studies show that many patients, including vulnerable populations like those living with cancer, are delaying recommended care and procedures—and will continue to do so for at least several …

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Cohere Health Launches with $10M to Increase Transparency Across Care Journey

What You Should Know: – Boston-based health IT start-up Cohere Health announced the official launch of its company with a $10 million Series A funding round led by Flare Capital Partners. – The company’s patient journey-focused platform improves the notoriously difficult prior authorization process and replaces an existing patchwork of legacy, siloed processes, and antiquated …

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