Patient Engagement

Cohere Health Raises $36M to Automate Prior Authorization Between Payers & Providers

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What You Should Know: – Boston-based health IT company Cohere Health has closed a $36 million Series B funding round led by Polaris Partners, with additional participation from new investors Longitude Capital and Deerfield Management, as well as existing investors Flare Capital Partners and Define Ventures. The round comes less than a… Read More »Cohere Health Raises $36M to Automate Prior Authorization Between Payers & Providers

Why the Digital-First, Patient-Centered Care is Critical to Healthcare

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Michael D. Robinson Vice President, Healthcare North America at VMware In the turmoil of one of the hardest years the healthcare industry has experienced, many healthcare organizations innovated nearly overnight, transforming bedside tablets into virtual care providers and parking garages into field hospitals. Through the… Read More »Why the Digital-First, Patient-Centered Care is Critical to Healthcare

MEDITECH, WELL Health Partner to Enhance Digital Patient Engagement

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What You Should Know: – MEDITECH recently announced Expanse Patient Connect, powered by WELL Health, a contemporary, mobile solution enabling bidirectional, communication between healthcare organizations and their patients. Available through the MEDITECH Cloud Platform, the solution leverages WELL Health’s automated patient interaction functionality to improve provider efficiency… Read More »MEDITECH, WELL Health Partner to Enhance Digital Patient Engagement

Innovative, Non-Invasive Technologies Advanced Earlier Detection & Monitoring of Liver Disease

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Jon Gingrich, CEO, Echosens North America Leveraging technological advances to facilitate new ways of engaging patients and integrating non-invasive technology into a liver disease program not only serves to improve individual outcomes and reduce costs but also strengthens the financial performance of health systems and… Read More »Innovative, Non-Invasive Technologies Advanced Earlier Detection & Monitoring of Liver Disease

How to Optimize Your Healthcare Practice with Advanced Technology Solutions

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Terrence D. Sims, President of Strategic Growth and Marketing, Raintree Systems As COVID-19 continues to influence patient behaviors and causes providers to reevaluate how they operate their businesses, healthcare practices all around the world started looking for solutions that emphasize clinical efficiencies, elevate patient revenue… Read More »How to Optimize Your Healthcare Practice with Advanced Technology Solutions

Vytalize Health Acquires Patient Financial Experience Platform MedPilot

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What You Should Know: – Vytalize Health acquires patient financial experience platform MedPilot to accelerate data-driven engagement technology to its ACO’s Medicare population. – An alumnus of the Cedars-Sinai Accelerator, MedPilot’s platform has already helped over 1 million patients to date and boasts a 97%… Read More »Vytalize Health Acquires Patient Financial Experience Platform MedPilot

GetWellNetwork Acquires Consumer Engagement Platform Docent Health

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What You Should Know: – GetWellNetwork is acquiring Docent Health, a digital health company. Docent provides a patient engagement platform used by healthcare organizations to coordinate personalized care at scale through AI-enabled communication technology. – The acquisition advances GetWellNetwork’s mission to empower patients and families… Read More »GetWellNetwork Acquires Consumer Engagement Platform Docent Health

How AI is reshaping the future of the patient-provider experience

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We’re only just beginning to learn how to harness the power of AI in ways that cultivate stronger healthcare systems — and ensure that the value of connection akin to the human condition is not lost but rather nurtured in its use among healthcare providers.

The vaccine race

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We are witnessing a race in the vaccine rollout. A race towards the light at the end of a tunnel and a race which will likely define the next few years, according to Dr Charles Alessi, chief clinical officer at HIMSS. 

Nuance Launches AI-Powered Patient Engagement Virtual Assistant Platform

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What You Should Know: – Nuance Communications, Inc. launched an AI-powered patient engagement virtual assistant platform to transform omnichannel digital experiences for patients. – Healthcare provider organizations can now deploy a single, common cloud-based platform to support their entire patient journey across engagement channels using… Read More »Nuance Launches AI-Powered Patient Engagement Virtual Assistant Platform

Why A Patient-First Strategy for Specialty Rx Pharmacists Is Critical to Optimize Outcomes

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Dr. Brandon Salke, PHARM.D, Pharmacist-in-charge, Optime Care One of the biggest challenges for biopharmaceutical companies of rare and orphan disease patient populations is optimizing disease management in a way that enhances the patient journey and improves outcomes. As these companies seek innovative solution partners, a… Read More »Why A Patient-First Strategy for Specialty Rx Pharmacists Is Critical to Optimize Outcomes

30 Executives Share Top Healthcare Predictions & Trends to Watch in 2021

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As we close out the year, we asked several healthcare executives to share their predictions and trends for 2021. Kimberly Powell, Vice President & General Manager, NVIDIA Healthcare Federated Learning: The clinical community will increase their use of federated learning approaches to build robust AI models across various… Read More »30 Executives Share Top Healthcare Predictions & Trends to Watch in 2021

M&A: EverCommerce Acquires Healthcare Communication Platform Updox

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What You Should Know: – Service commerce platform EverCommerce acquires Dublin, OH-based Updox, a healthcare communication platform for in-person and virtual care. –  The acquisition expands EverCommerce’s health services portfolio and enables the companies to further their shared goal of simplifying the business of healthcare… Read More »M&A: EverCommerce Acquires Healthcare Communication Platform Updox

ConsejoSano raises $17M, prepares for vaccine rollout  

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ConsejoSano, a patient engagement platform that works with several of the large insurers, raised $17 million in series B funding. The startup’s focus is to better communicate with patients based on their cultural background.

Elation Health Nabs $40M for Clinical-First Solution to Power Independent Primary Care

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What You Should Know: – Elation Health, which provides an easy-to-use and affordable clinical technology platform for more than 7 million independent primary care clinicians serving 14M+ patients – including an EHR raises $40M in Series C funding from Al Gore’s sustainable investment firm, Generation… Read More »Elation Health Nabs $40M for Clinical-First Solution to Power Independent Primary Care

With telehealth, one size won’t fit all

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Mature health systems recognize the importance of context and design virtual care programs accordingly: Telehealth looks different for millennials and retirees, rural and urban patients and population groups with fundamentally different healthcare needs.

WELL Health raises $45M, taps former Haven exec as new senior VP

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The company, a facilitator of patient-clinician communication, plans to use the funds to bring new features and capabilities to market, as well as build strategic partnerships. It has also added Dr. Dana Gelb Safran as senior vice president of value-based care and population health.

Intermountain Adds Omada’s Diabetes Prevention Program to At-Risk Patients

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What You Should Know: – Omada’s diabetes prevention program will be available to Intermountain’s at-risk patient population as part of a limited engagement in 2020 and 2021. – Omada’s diabetes prevention program is personalized to meet each participant’s unique needs as they evolve, ranging from… Read More »Intermountain Adds Omada’s Diabetes Prevention Program to At-Risk Patients

Providence Taps Nuance to Develop AI-Powered Integrated Clinical Intelligence

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What You Should Know: – Nuance Communications, Inc. and one of the country’s largest health systems, Providence, announced a strategic collaboration, supported by Microsoft, dedicated to creating better patient experiences and ease clinician burden. – The collaboration centers around Providence harnessing Nuance’s AI-powered solutions to… Read More »Providence Taps Nuance to Develop AI-Powered Integrated Clinical Intelligence

Cerner introduces new texting capabilities

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The EHR vendor is integrating texting capabilities into its online portal to help streamline communications between providers and patients. The company collaborated with patient communication solutions provider WELL Health to offer this new feature.

WELL Health Integrates with Cerner’s Patient Portal to Simplify Patient Communication

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What You Should Know: – Cerner is striking a deal with patient communication hub company WELL Health to change its patient communication technology for its provider customers. – Through Cerner’s HealtheLife, the new capabilities will pull from a myriad of systems and apps to help… Read More »WELL Health Integrates with Cerner’s Patient Portal to Simplify Patient Communication

4 Ways to Combat Hidden Costs Associated with Delayed Patient Care During COVID-19

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Matt Dickson, VP, Product, Strategy, and Communication Solutions at Stericycle COVID-19 terms such as quarantine, flatten the curve, social distance, and personal protective equipment (PPE) have dominated headlines in recent months, but what hasn’t been discussed in length are the hidden costs of COVID-19 as… Read More »4 Ways to Combat Hidden Costs Associated with Delayed Patient Care During COVID-19

Technology can ease pandemic challenges faced by hospitals, ambulatory surgery centers

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To keep critical revenue flowing, hospitals and ambulatory surgery centers need to resume elective surgeries and procedures as quickly as possible and mobile apps can help by giving patients and staff vital information, provide advance symptom screening and help providers reduce elective procedure no-shows through… Read More »Technology can ease pandemic challenges faced by hospitals, ambulatory surgery centers

Humana Taps Cohere Health to Modernize Prior Authorizations for Musculoskeletal Treatment

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What You Should Know: – Cohere Health partners with health insurer Humana to modernize the prior authorization process for musculoskeletal treatment across 12 states. – In addition, the company has closed an additional $10M in funding led by Flare Capital Partners and Define Venture, bringing… Read More »Humana Taps Cohere Health to Modernize Prior Authorizations for Musculoskeletal Treatment

5 Trends Driving The Future of Healthcare Real Estate in 2020 & Beyond

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The COVID-19 pandemic has forever changed patient expectations for healthcare delivery, including offered services and health office operations. Although health systems have remained dynamic in adopting telehealth capabilities, their long-term capital, like real estate and supply chain management (SCM) protocols, have not adapted to match… Read More »5 Trends Driving The Future of Healthcare Real Estate in 2020 & Beyond

Patient acquisition and retention strategies to implement post COVID-19

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A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors. Patients want healthcare to be simple, convenient and on-demand, but a persistent lack of coordination, accessibility and affordability leaves many struggling… Read More »Patient acquisition and retention strategies to implement post COVID-19

Banner Health Taps Innovaccer’s Data Activation Platform to Power Digital Transformation

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What You Should Know: – Banner Health, one of the country’s largest non-profit healthcare systems, has partnered with Innovaccer for its digital transformation. – Banner Health will leverage the platform to create unified patient records that drive comprehensive, preventive, and whole-person care solutions for patients… Read More »Banner Health Taps Innovaccer’s Data Activation Platform to Power Digital Transformation

Corrona Acquires Virtual Patient Community HealthUnlocked

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What You Should Know: – Nationwide disease registry Corrona has acquired virtual patient community HealthUnlocked, creating a first-in-class patient experience ecosystem. – The acquisition will enable Corrona to expand its broad set of capabilities–ranging from highly granular and longitudinal structured data across eight registries. Corrona,… Read More »Corrona Acquires Virtual Patient Community HealthUnlocked

Press Ganey Acquires Doctor.com, Acquires Majority Stake in Binary Fountain

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What You Should Know: – Press Ganey advances the healthcare consumerism movement with acquisitions of Doctor.com and a majority stake in Binary Fountain. – Expanded technology platform enables industry-leading management of providers’ online brand and seamless Web-wide patient acquisition and loyalty strategies. Press Ganey today… Read More »Press Ganey Acquires Doctor.com, Acquires Majority Stake in Binary Fountain

Don’t miss our patient engagement conference ENGAGE at HLTH Oct. 15

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Patient engagement and experience were coming into focus as part of the overall transformation of healthcare, but the advent of Covid-19 has thrust it to the forefront. Hear from patients, providers, retailers, tech disruptors and others about why patient engagement is paramount.

The importance of care coordination

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While providers diagnose and treat in the hospital, care coordinators go beyond the four walls of that facility, into the community, and meet patients where they are, both literally and figuratively.

How health plans can close more gaps in care with digital scheduling

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Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals to different specialists. Their care should be coordinated with orchestral precision, but the reality is somewhat less harmonious. Snail-paced scheduling systems,… Read More »How health plans can close more gaps in care with digital scheduling

Experity Acquires Reputation Management Platform Calibrater Health

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What You Should Know: – Experity, a provider of urgent care health IT, has acquired feedback management solutions company- Calibrater Health. – Through the acquisition, Experity will expand its patient engagement HIT platform by fully integrating Calibrater’s reputation management functionalities like AI-powered issue tracking, SMS… Read More »Experity Acquires Reputation Management Platform Calibrater Health

Bridge Connector Lands $25.5M to Expand Healthcare Integration Platform

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What You Should Know: – Bridge Connector raises $25.5 million in Series B funding to advance interoperability layer for healthcare organizations as demand for integrated health data intensifies during COVID-19 pandemic. – The investment will support the growth of Destinations, the company’s new integration-platform-as-a-service (iPaaS)… Read More »Bridge Connector Lands $25.5M to Expand Healthcare Integration Platform

Memorial Health Deploys Chatbots to Virtualize Waiting Room Experience

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What You Should Know: – Memorial Health System selects LifeLink Conversational AI technology to virtualize the waiting room experience for patients – Mobile chatbots to automate intake for telehealth and in-person visits, while maintaining COVID-19 social distancing and safety protocols. Memorial Health System , a community-based, not-for-profit… Read More »Memorial Health Deploys Chatbots to Virtualize Waiting Room Experience

Michael Seres: The power of a patient

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Michael Seres was an entrepreneur, patient advocate, husband and father of three. He died on 30 May 2020, in California, US, of a sepsis infection. This news not only shook the patient community, but also the global healthcare IT space.

Cerner Invests in Xealth to Jointly Develop Digital Health Solutions for Clinicians

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What You Should Know: – Cerner and Xealth announce a collaboration to foster tighter physician-patient relationships by giving patients easier access to digital health tools. – These assets will be prescribed directly within the physician’s EHR workflow to manage conditions including chronic diseases, behavioral health,… Read More »Cerner Invests in Xealth to Jointly Develop Digital Health Solutions for Clinicians

Innovaccer, CareSignal Partner to Enable Deviceless Remote Patient Monitoring

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What You Should Know: – Innovaccer has recently partnered with CareSignal to address healthcare’s urgent need amidst the COVID-19 pandemic: to create and maintain solid, clinically actionable relationships with patients in a new set of predominantly virtual care. – CareSignal offers evidence-based end-to-end support services… Read More »Innovaccer, CareSignal Partner to Enable Deviceless Remote Patient Monitoring

DAS Health Acquires Managed IT Services and CyberSecurity Company Technology Seed

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– Both companies’ clients will gain an increased depth of IT and security support, and Technology Seed’s healthcare clients will now have a substantially improved value proposition DAS Health Ventures, Inc., a provider of health IT and management, announced today it completed the acquisition of Technology Seed, LLC, a… Read More »DAS Health Acquires Managed IT Services and CyberSecurity Company Technology Seed

How ADT-Based E-Notifications Can Enable Better Safety for COVID-19 Patients

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Jay Desai, CEO & Co-Founder, PatientPing As COVID-19 continues to impact the country, providers across the continuum face new challenges delivering care and ensuring safety for their patients and themselves.  During this period, sharing real-time information about patients’ care encounters across provider types and care… Read More »How ADT-Based E-Notifications Can Enable Better Safety for COVID-19 Patients

Central Maine Healthcare, Innovaccer Partner to Power Data-driven Telehealth Capabilities

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What You Should Know: – Innovaccer has recently partnered with Central Maine Healthcare (CMH), an integrated healthcare delivery system that serves over 400,000 people in the central, western, and mid-coast regions of the state, to connect providers with their patients through data-driven telehealth, powered by… Read More »Central Maine Healthcare, Innovaccer Partner to Power Data-driven Telehealth Capabilities

Change Healthcare Launches SmartPay Integration with Epic MyChart to Improve Patient Payments

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What You Should Know: – Change Healthcare’s SmartPay integration with Epic MyChart helps facilitate patient payments both pre- and post-service, and connectivity with Hyperspace® creates a “one-stop shop” experience that lets providers’ staff stay within Epic to process point-of-service payments. – Change Healthcare’s SmartPay Payment… Read More »Change Healthcare Launches SmartPay Integration with Epic MyChart to Improve Patient Payments

Virtually or In-Person, Automation Improves The Healthcare Experience

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Muthu Alagappan, MD, Medical Director at Notable Health The COVID-19 pandemic has caused an unprecedented shift in the way consumers view and access a variety of goods and services—and healthcare is no exception. Recent studies show that many patients, including vulnerable populations like those living with cancer, are delaying recommended care and… Read More »Virtually or In-Person, Automation Improves The Healthcare Experience

GYANT Raises $13.6M for AI-Enabled Digital Front Door Solution to Drive Patient-Doctor Engagements

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What You Should Know: – GYANT raises $13.6M in Series A funding for AI-enabled digital front door solutions to drive meaningful patient-doctor engagement. – The investment will enable GYANT to scale up its product development to meet rapidly increasing market demand and support its exponential… Read More »GYANT Raises $13.6M for AI-Enabled Digital Front Door Solution to Drive Patient-Doctor Engagements

Emtiro Health Taps Innovaccer to Leverage the FHIR-Enabled Data Activation Platform

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What You Should Know: – Emtiro Health, an innovative population health company in North Carolina has selected Innovaccer to deliver data-powered solutions to enhance the efficiency and effectiveness of care delivery.  – Powered by Innovaccer’s FHIR-enabled Data Activation Platform, Emtiro Health will create unified patient… Read More »Emtiro Health Taps Innovaccer to Leverage the FHIR-Enabled Data Activation Platform

The rise of digital healthcare solutions: optimizing the patient journey in a post-COVID world

From airlines to cafés to car manufacturers, businesses across America are scrambling to respond to the challenge of COVID-19. In healthcare, services are being put on pause to protect staff and patients on the pandemic’s front line, leaving health systems to contend with gaps in… Read More »The rise of digital healthcare solutions: optimizing the patient journey in a post-COVID world

COVID-19: a technologist’s tale

COVID-19, otherwise known as coronavirus, has entered the lexicon as if it was always there. Everyone has an opinion. Globally the response has divided and united populations and no less so in the UK, says global digital adviser and NHS clinician Dr Sam Shah.