A survey of consumers with health insurance spells out how they want payers to communicate with them and how frequently. It also touches on the impact of Covid-19 on care delivery.
A webinar from HealthSparq offers analysis on a consumer sentiment study on health plans. It offers some useful insights on how the public health crisis has laid bare the trust issues consumers have and how insurers can address them to the benefit of both.
Payers have a greater role to play to help members navigate the Covid-19 public health crisis and their future healthcare, according to a new report.