Amazon’s health venture Haven to cease trading

Haven, the healthcare venture launched by Amazon, Berkshire Hathaway and JP Morgan Chase is to cease trading next month after failing to achieve its goal of pushing down health insurance costs for US workers.

The joint venture had been billed by many as Amazon’s big move into healthcare when it was launched three years ago with great fanfare.

But since then there has been little news from the secretive venture sparked by an idea from JPMorgan CEO Jamie Dillion, with support from Amazon’s Jeff Bezos and Berkshire’s Warren Buffet.

The venture had sought to “transform healthcare” while also cutting costs for hundreds of thousands of workers.

But the Wall Street Journal reported that these ambitions proved too difficult to achieve, citing sources close to the company that had kept out of the public eye since its high-profile launch.

The company simply did not have the clout to effect a change in the US healthcare system, where insurance payments are often linked to employment status, according to the report.

Resolving differences between the three companies’ healthcare arrangements was another major factor that caused the project to fail.

Each employer’s healthcare arrangements required different fixes and as a result they opted to close down Haven instead.

Writer and surgeon Atul Gawande, who was appointed in June 2018 as CEO, stepped down in May saying that he wanted to focus on the pandemic while staying on as executive chairman.

The WSJ sources said that Gawande decided to move away from managing the company and other executives left as it struggled to make headway, including chief technology officer Serkan Kutan and chief operating officer Jack Stoddard.

Haven did manage to pilot projects involving flat rates for healthcare services in all three founding companies.

One of them involved around 30,000 JPMorgan employees in Ohio and Arizona and Haven also looked at ways to cut prescription drug costs.

Haven employs around 57 people, who are likely to be split between the three founding companies, according to press reports.

The post Amazon’s health venture Haven to cease trading appeared first on .

Strategies for Successful Security Outcomes in Healthcare

Follow along with our blog series #HealthcareNow and #PublicSectorNow, where we’ll address healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

This year has brought unprecedented challenge and opportunity for healthcare organizations as they look to secure their patients, clinicians, care teams, endpoints and data.

With the shift to remote work, heightened demand for telehealth and virtual care, and more devices and connections on the network, there has never been a more critical time to address the cybersecurity strategy within your healthcare organization.

Unfortunately, cybercrime hasn’t stopped or slowed because of the global pandemic. In fact, earlier this year the FBI reported a 400% increase in daily cybersecurity complaints since the pandemic began.

So, how do you build a strong defense to enhance patient safety and protect your healthcare organization from cybersecurity breaches?

To understand and identify security practices that drive successful outcomes, Cisco conducted a fully anonymous survey of over 4,800 active IT, security and privacy professionals from around the world. Of those participants, 281 represented healthcare organizations.

The result? A Security Outcomes Study and a mini report specifically on healthcare that empower security leaders around the world to protect against cyber attacks and drive business growth.

Key Takeaways 

Of the healthcare participants surveyed, 51.2% felt they were meeting compliance regulations, 49.1% said they are gaining executives’ confidence in the security program, 45.9% said they were successfully avoiding major incidents and 43.8% said they were managing top risks. See the figure below for how healthcare organizations reported success rates across various outcomes. Note that the mean rate of success is 42%.

Figure outlining security outcomes for healthcare organizations

When it came to defining the strategies that help enable successful security outcomes within healthcare organizations, the survey looked at three categories – enabling the business, managing risk and operating efficiently.

To enable the business, healthcare organizations noted that proactive tech refresh plays a significant role in success. Those who let their infrastructure degrade and only update when things break showed significantly reduced rates of success in enabling the business.

For managing risk, proactive tech refresh was again in the top three strategies. Other strategies for success include timely incident response and prompt disaster recovery.

Lastly, in the category of operating efficiently, the top success strategy was again proactive tech refresh, with well-integrated tech and effective use of automation as other top strategies.

So, what can we gather from this report? Organizations who take a proactive approach to defining their cybersecurity strategy and maintaining security posture with tech refresh have greater success than those who don’t.

To get more key insights from the healthcare study, please read the Security Outcomes Study for Healthcare.

To see how the healthcare industry compares to other industries and organizations, please read the Security Outcomes Study.

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

Ensuring Safer Healthcare Wireless – Backed by Evidence

Follow along with our blog series #HealthcareNow and #PublicSectorNow, where we’ll address healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

What would your life be like without wireless technology?

The average household has over 9 Wi-Fi devices and that number is growing rapidly. Smart speakers. Smart lights. Security cameras. Temperature controls. Virtual assistants. The phenomenal growth of wireless networks is driven by the design evolution of powerful personal devices.

Wireless technology also plays a pivotal role in the orchestration of effective and accessible healthcare. The average hospital room has 25 wireless-enabled devices. That means a small 200-bed hospital contains 5,000 devices or more, not including the many environmental sensors that are deployed to monitor and control other aspects of the hospital environment.

Wireless technologies are now a mission-critical capability in the array of hospital network tools. But, making wireless technologies patient-safe remains a challenge.

Applications are competing for bandwidth and share the radio frequency (RF) spectrum, which compounds issues such as interference, edge of network boundaries, footprints and coverage effectiveness, communication transition points, software interoperability and interfaces, legacy equipment, cybersecurity, and the impact of regulatory changes. These considerations, together with increasing use of bring-your-own-device (BYOD), Internet of Things (IoT) and wireless medical device technologies create a complex environment of operation.

Ensuring reliability in the information flow in wireless systems requires enhanced levels of systems design, deployment and maintenance. There can be no risky workarounds or shadow IT developments. Unlike wired networks, the adaptive nature of wireless, and the flexibility it provides for ad hoc and new connections demands the adoption of a risk-based approach.

Cisco and Flinders University collaborated to develop an evidence-based, comprehensive, and up-to-date method for the design and deployment of complex wireless systems in a healthcare system. The result is a practical guide that enables designers and implementers to employ informed, best and relevant industry practice. It also provides hospital executives governance over the process and the assurance of a safe wireless network, ultimately reducing patient safety issues.

Get the Healthcare Safe Wi-Fi Framework here.

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

Havas Health & You launches Behind the Mask

Behind the Mask is a global research initiative to document health experiences during the COVID-19 pandemic and beyond.

Havas Health & You (HH&Y) has launched the details of a long-term global research project, Behind the Mask, a longitudinal, multi-armed study that focuses on documenting the ongoing evolution of health and wellness. This sector has seen dynamic shifts in the past years that have only been accelerated by C19. The project was launched in May and contains both qualitative and quantitative arms, providing a direct and continuous window into the changing nature of the health industry, and exploring how medical care is delivered in the 21st century.

“We know that the health category has been changing at a rapid clip, and the global pandemic has acted as a major accelerant of some of those changes”, said Brian Robinson, Global Chief Strategy Officer at HH&Y. “The changes that were taking place prior to the pandemic were already posing unique challenges as well as creating great opportunity, not just to those who serve the health community, but to all members of society. It was important that we create a record of the experiences of this time to help guide our thinking in this complex, shifting environment.”

Taking a long-term approach to collecting these unique viewpoints becomes increasingly valuable as more data is collected. The first wave of surveys showed that 70% of clinicians described a resurgence of C19 as “almost inevitable”. When the next round of surveys was collected, this number jumped to 79%. When interviewees are revisited over time and their views are accompanied by quantitative accounts, the story gains clarity and it becomes increasingly possible to present key moments in time in modern health.

“We wanted to create an ongoing baseline of data from different stakeholders, and then triangulate those points of view,” said Andrew Gardner, Chief Strategy Officer at Havas Lynx Group in London. “We know that both doctors and patients find the current medical delivery system stressful, but they find different parts of it stressful. The pandemic has made us all think about how care is delivered, so it seemed like an excellent time to understand what seems to be working, and what isn’t, and to follow the people involved over time.”

The qualitative arm is being led by Brad Davidson, Director of Medical Anthropology across the HH&Y network. “People are incredibly busy right now, and many doctors were already working at near-task-overload levels prior to the pandemic. So, we’ve asked doctors and other participating HCPs to conduct an “auto-ethnography”, essentially recording their own observations from the inside. We’ve gotten some very powerful footage of doctors nearly asleep recording themselves at the end of a 12-hour shift, and their concerns and desire to be heard is palpable.”

The study is designed primarily with an aim to understand the right strategies to build stronger health and wellness brands in this new environment. This will equip HH&Y and their clients with the information needed to connect with their audiences, patients and providers, on a more human level, by painting a complete picture of care providers as people with their own ambitions, worldviews, and opinions.

The ongoing research can be found at http://behindthemask.health, with regular publications on future topics following the original subsets of studied individuals to be posted on an ongoing basis through the remainder of 2020 and plans to document these findings longer-term. You can subscribe to receive updates on the most current information available as the global situation unfolds.

******

About Havas Health & You

Havas Health & You unites Havas Life, Health4Brands (H4B), Havas Lynx Group, Havas Life PR, and Havas Health Plus, all wholly owned health and communications networks, with consumer health businesses and practices of Havas Creative Group. Its customer-centric approach has the talent, tenacity, and technology that health-and-wellness companies, brands, and people need to thrive in today’s world. For more information, go to www.HavasHealthandYou.com.

About Havas Lynx Group

Havas Lynx Group has grown from a small creative agency formed in the Northern Quarter of Manchester into a global healthcare communications agency, offering campaign development, brand strategy, capability building, and education services to the pharmaceutical industry.

Informed by experience and driven by innovation, the people of Havas Lynx Group are agents of the next era in health. Dedicated to helping clients connect consumers, professionals, and brands with information services, and influences to drive new relationships and better outcomes. Formerly Creative Lynx, Havas Lynx Group is a member of the Havas Health & You global network. For more information, go to www.havaslynx.com

The post Havas Health & You launches Behind the Mask appeared first on .

35th PM Society Awards – now open for entries

2021 will be the 35th anniversary of the PM Society Awards where we recognise the best in creativity, impact and innovation across communications within the healthcare industry.  These awards highlight the best creative campaigns, programmes and tools used in pharmaceutical promotion, patient and HCP communication, disease awareness and internal training and engagement.

This year we are excited to announce some changes to the awards:

  • New categories
  • Craft and Effectiveness awards
  • Judging panels from a wider pool of judges
  • New judging criteria
  • Categories to take into account budget / size of organisation

As it is likely that there will still be COVID restrictions on larger gatherings in early 2021, the PM Society Awards 2021 will be held as an online event.

The PM Society is a not-for-profit organisation and we hope that you will continue to support us by entering the awards with your best creative communications work from 2019/2020.

The post 35th PM Society Awards – now open for entries appeared first on .

How Webex Uses Patient and Provider Insight to Improve Virtual Care Delivery

Follow along with our blog series #HealthcareNow and #PublicSectorNow, where we’ll address healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

In the past few months, we’ve seen huge shifts in how people are working. This naturally extends to the healthcare industry, where care delivery continues to be a priority, even amidst social distancing and shifts in the workplace.

Earlier this spring, the Webex UX Research team conducted an extensive qualitative study with healthcare providers and patients who use telehealth services. The study unearthed the challenges, opportunities and patterns of behavior when using video in healthcare settings. It also served as the foundation for developing healthcare personas, among the first industry-specific personas to be created and used at Webex.

In the world of product development, personas are a common tool to help surface deep research findings and build alignment across multiple teams. While personas used to be synonymous with stereotypes, the practice has transitioned towards more behavioral, “psychographic” personas. The Webex UX Research team builds personas directly from qualitative research and these artifacts are referenced across the entire product organization to build more clinically relevant voice and video tools.

The initial research study was made up of one-hour interviews (with each participant being interviewed over Webex Meetings), which produced an enormous amount of data. By identifying patterns across this massive amount of data, we developed personas for both providers and patients.

Instead of devolving into typical demographics, the personas center on specific patterns of behaviors and beliefs to understand the telemedicine landscape. For example, healthcare providers tended to be time-strapped and juggled multiple technology platforms. They often used video to help alleviate a patient’s concern, and their main priority was providing relief to patients. Providers chose very easy to use video platforms, ideally ones that their patients had used before and didn’t require downloads. Providers tended to complain about technical shortcomings during telehealth appointments, like pixelation or poor audio, making it difficult to consult with patients.

Patients, on the other hand, demonstrated different beliefs and behavior. They often expressed trepidation prior to using telemedicine services for the first time and were more likely than doctors to describe themselves as not very tech savvy. However, after their initial video appointment, patients had an overwhelmingly positive view of telemedicine. This was especially true for people who had encountered difficulties in the past to make it to an in-person appointment due to factors like illness or injury, traffic or distance, and extreme weather events.

These personas have been used across the Webex organization to help our own teams reach alignment on the needs of this critical industry, during an especially critical time. The healthcare personas provided an essential window into our user’s world, building empathy and keeping their needs front and center. With this data, our teams have been able to continue to make improvements in our Webex technology, helping to provide a better virtual care experience for patients and providers alike.

Learn more about how Cisco is expanding access to care through secure collaboration tools

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

Clinical Document World | Virtual 2021

Join us at our 2nd Clinical Document World Virtual event on January 19-21, 2021, alongside your TMF, clinical quality, document management, and clinical professionals to explore a strategic clinical process and ensure a complete Document Management Process.  This interactive event will include thought-provoking sessions from a variety of different life science professionals, each followed by a Q&A session. Over the course of this 3-day virtual event, we will cover topics including TMF, inspection readiness, quality, good clinical practices, and more. Visit our website to register or to find out more information on our speaker-lineup, featured sessions, and pricing.

WHY CLINICAL DOCUMENT WORLD SHOULD BE YOUR LEARNING & NETWORKING CHOICE OF THE YEAR:

  • Interactive educational sessions covering all aspects of clinical document management
  • Faculty Consisting of professionals from CROs, Sites, and sponsors with a diverse background in TMF, quality, technology, and inspections readiness
  • Focus on ensuring high quality documentation
  • Develop and maintain a culture of inspection readiness
  • Impact of a successful sponsor — CRO collaboration to improve quality throughout the trial
  • Impact of technology to impact a clinical trial

For more information, click here!

The post Clinical Document World | Virtual 2021 appeared first on .

The New Care Outlook, According to Healthcare Executives

Follow along with our blog series #HealthcareNow and #PublicSectorNow, where we’ll address healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

This year, the healthcare sector has been thrust into the spotlight globally. Healthcare is the front line, but also our last line of defense in this pandemic – doing incredibly important, but also dangerous work with huge health and economic consequences.

To date, healthcare providers have been focused on the response phase of COVID-19 which, as the state of Victoria in Australia has proven, is not necessarily linear. We are starting to realize that this pandemic is not predictable, and we will need our systems, institutions and individual mindsets to be dynamic, adaptive and resilient.

To discuss the impact of the pandemic to care and the outlook in a post-pandemic world, we gathered virtually more than 30 health and aged-care executives from Australia, New Zealand and the US. The conversation was part of a Cisco round table, aligned to a broader industry series and anchored by perspectives from Silver Chain Group (Dale Fisher), the Cisco-RMIT Health Transformation Lab, Flinders University and representatives from executives at acute and community health institutions.

The conversation highlighted a number of themes that describe the challenges and opportunities in healthcare ahead and are summarized in the graphic below.

One of the strong themes emerging from the round table was the importance of digital infrastructure and capability in helping institutions maintain business continuity, improve levels of care, and ultimately be more responsive to changing conditions. In the quest for short term workarounds, organizations are realizing that things like cybersecurity and redundancy cannot be compromised.

A similar round table is planned for earlier next year to again reflect on and re-imagine the next normal that we are now living through.

Stay tuned for additional insights on that round table!

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

 

Achieve Business and Clinical Resiliency in Times of Change

Follow along with our blog series #HealthcareNow and #PublicSectorNow, where we’ll address healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

Change. It’s constantly redefining the healthcare landscape, whether triggered by technology innovations, cultural shifts, or world events.   

Healthcare organizations understand this and plan for it, putting continuity and recovery plans in place to help them maintain normal operations as much as possible in times of change. 

However, with the recent pandemic many healthcare organizations were faced with changes so great and so fast, there was no “normal” to return to. 

The industry is quickly changing, and healthcare organizations are pivoting their services and work environments to be more flexible and resilient. 

According to this recent PwC Pulse Survey, 90% of healthcare executives are prioritizing changing workplace safety measures and requirements as their employees transition back into the clinical space. 67% plan to make remote work a permanent option for roles that allow it, and 70% are actively working to improve the remote work experience.  

Healthcare organizations are managing the acceleration of existing trends such as overnight increases in remote workforce, increased security concerns and exponential growth in telehealth and virtual care  

Couple that with the appearance of new dynamics such as prioritization of worker safety and wellness in the care facility, patient consumerism, shifts in care delivery sites and disruption of business and patient-care models, and organizations have a lot to consider when it comes to balancing acceleration and disruption to become future ready.  

With these massive shifts in prioritizes, we believe it’s time to look beyond “normal” or even the “new normal” and embrace the ever-changing reality of our future with new levels of resilience. Not to just recover and adjust in the face of change, but to thrive.   

This is where Cisco makes a difference. You need secure, healthcare solutions designed and built for change at scale across your organization.  

Cisco Business and Clinical Resiliency Solutions help provide a safer work environment for your clinicians and staff and a trusted experience for your patients, while maintaining continuity of care.   

With unmatched healthcare expertise that spans networking, security, cloud, data center and collaboration, Cisco and our ecosystem of partners can deliver a complete healthcare solution that empowers your workforce to triage and care for patients remotely and allows administrative staff to work from home.  

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

Samsung Bioepis Reports Results of Renflexis (biosimilar, infliximab) from Two Studies in IBD Patients

Shots:

  • The company reported results from two real-world studies of Renflexis (infliximab-abda) in patients with IBD registered in the US Veteran Affairs Healthcare System database. Data were presented at ACG 2020
  • One study assesses the safety of switching from reference infliximab or infliximab-dyyb to Renflexis in patients with IBD identified from the VAHS database and demonstrated an 83% continuation rate over 1yr. with similar continuation rate in patients who underwent a single & double switch from reference infliximab
  • Second study focused on the real-world utilization pattern of infliximab products for IBD, within the context of VANF policy. The study found that Renflexis became the preferred infliximab product on VANF in Sept’2018 which was faster than the adoption of the previous biosimilar (infliximab-dyyb), listed on VANF in May’2017

Click here ­to­ read full press release/ article | Ref: GlobeNewswire | Image: The Investor

The post Samsung Bioepis Reports Results of Renflexis (biosimilar, infliximab) from Two Studies in IBD Patients first appeared on PharmaShots.

Securing Internet-Connected Devices in the New Era of Healthcare

The proliferation of medical and internet-connected devices in healthcare brings both clinical benefits and security risks. Just think of the volume of healthcare data being transferred and stored every day — data from IoT and connected medical devices, electronic health records (EHRs), clinical workstations, and smart hospital applications for patients, clinicians, researchers, and administrators.

All of this data requires secure and segmented networks to better protect medical devices, guest wireless devices, clinician devices and more from cybersecurity threats.

As part of National Cybersecurity Awareness Month, we’re focusing on what’s at stake when it comes to securing internet-connected devices in healthcare and how you can create an end-to-end security strategy to help address patient privacy requirements, improve threat detection, reduce management complexity and ultimately lower the risks associated with medical and IoT devices.

Why do my internet-connected devices need to be secure?

With the number of connected devices on healthcare networks rising, and more devices requiring network connectivity, there’s never been a more critical time to consider your medical device and IoT security strategy.

Did you know that 63% of healthcare organizations experienced a security incident related to unmanaged and IoT devices in the past two years?1

The average number of connected medical devices per hospital room is 15-20, and each of those medical devices have, on average, 6.2 vulnerabilities.2

Legacy medical devices can increase the threat surface as well. Sixty percent (60%) of medical devices are at end-of-life stage, with no patches or upgrades available. And the average age of medical devices being used by hospitals and healthcare organizations is 20+ years, making them significant targets for hackers.2

Add mobility to the mix, and you have even more devices to secure. 4 in 5 clinicians use smartphones each day3, and 71% of clinicians said their hospital allows BYOD use.4

So, what’s at stake?

Above all, patient safety continues to be the greatest concern when it comes to the security of internet-connected devices.

In 2017, the Food and Drug Administration recalled 465,000 pacemakers after the discovery of security vulnerabilities that could potentially put patients’ lives at risk.5

Recently, a ransomware attack on a German hospital may become the first ever to result in death.6 After the emergency clinic’s IT network was attacked, a 78-year-old woman was redirected to a care facility more than 20 miles away, resulting in delayed care that ultimately caused her passing.

When critical clinical devices are hacked, it can become a matter of life and death, thus emphasizing the importance of a strong security strategy.

What can you do to protect your patients and internet-connected devices?  

To protect patient data and secure your networks, users, endpoints, cloud edge and applications, you need a strong security strategy that includes the following:

  • Ability to identify all endpoints on the network, categorize each to a security posture, and create profiles and policies by device type and vendor
  • Quickly identify, isolate, and remediate cyber attacks
  • Control access to patient data at the device, location, and user level to minimize risk
  • Analytics and clinical informed alerts that enable IT to minimize security risks to the entire network while troubleshooting a known issue in an isolated segment

With Cisco Secure, and the Cisco SecureX platform, you can improve patient safety, automate medical and IoT device tracking and inventory, and reduce the risk associated with internet-connected devices within your healthcare facility.

Learn more about the healthcare security portfolio

Sources:

  1. Armis, Medical and IOT Device Security for Healthcare, 2019​
  2. Cybersecurity Magazine, Patient Insecurity: Explosion Of The Internet Of Medical Things​
  3. Beckers Health  IT, 14 Statistics on Clinicians and Mobile Device Usage
  4. BYOD use is on the rise, and hospital policies need to be robust, Healthcare Dive, April 2018
  5. 465,000 Pacemakers Recalled on Hacking Fears, Fortune
  6. Ransomware attack on a hospital may be first ever to cause a death, Fortune

The post Securing Internet-Connected Devices in the New Era of Healthcare appeared first on Cisco Blogs.

Using Behavioral Science in A Digital World

By Rotem Shor, Medisafe Chief Technology Officer Technology and health have experienced a convergence in the last few years, leading to a new state of digital health that is transforming how we live and work. But there is a greater science behind it that analyzes tremendous amounts of data to shape and personalize our health

The post Using Behavioral Science in A Digital World appeared first on Pharma Mirror Magazine.

Digital Therapeutics: Key Concepts and Regulations to Tackle COVID-19 Pandemic

Digital therapeutics are clinically validated applications / software / online programs that have demonstrated the capability to facilitate positive outcomes when used in the prevention / treatment / management of diseases / clinical conditions. These therapeutics are designed to engage patients in personalized treatment or disease prevention programs, through mediating behavioral or psychological modifications, providing motivational support and inculcating healthy lifestyle changes. Presently, several companies are focused on the development of prescription digital therapeutic solutions.

Digital Therapeutics

What is Current Developmental Scenario Across the Globe?

There has been a significant increase in the number of companies established during 2016-2017. This can be attributed to the fact that more than 80% digital therapeutic have been approved since 2015. Moreover, formation of Digital Therapeutics Alliance in 2017 further spurred in the interest of stakeholders in this domain. In addition, nearly 85% companies have been established post 2011, which highlights the growing interest within this domain.

Key Concepts and Regulations to Tackle COVID-19 Pandemic

Even though efforts for development of digital therapeutic solutions have been undertaken by players based all across the globe, majority of the developers (68%) are headquartered in North America. It is worth mentioning that within North America, maximum number of players are headquartered in the US (93%). Similarly, within Europe, more than 60% players are based in UK, France, Germany and Switzerland. Further, Australia, Israel, Japan and South Korea are major hubs in Asia-Pacific region.

Key Initiatives by Regulatory Authorities to Expand Digital Therapeutics in COVID-19

The current crisis has created a heavy demand for the remote patient monitoring and treatment (primarily due to the fact that patients cannot physically meet the healthcare providers due to COVID-19 restraining orders). In this situation, the importance of digital therapeutic solutions was realized by healthcare professionals to easily track / monitor the patient progress and provide appropriate measures remotely. Further, the USFDA has taken initiative to provide approval under the category of emergency use authorization (EUAs) for many such remote monitoring systems and technologies that operate along with wearable devices.  In addition, in June 2020, the USFDA issued enforcement policy to support the development of these solutions to cater to the growing demand and mitigate the risk of healthcare personnel being exposed to the disease.

Bottom Line: The Demand for Digital Therapeutics is Skyrocketing

Given the current situation, it is safe to assume that a significant proportion of the healthcare budget is being allocated to develop and distribute digital health solutions, including digital therapeutics and monitoring solutions. As a result, the demand for such solutions may be anticipated to continue to grow in the immediate future. 

Check out our new Reports Here-

Roots Analysis Report insights

You may also be interested in the following titles:

  1. STING Pathway Targeting Therapeutics and Technologies
  2. Point-of-Care Diagnostics Market for Infectious Diseases by Indication
  3. Single-cell Sequencing Services and Technologies Market, 2020-2030

The post Digital Therapeutics: Key Concepts and Regulations to Tackle COVID-19 Pandemic appeared first on Blog.

A Tipping Point for Care Virtualisation

Follow along with our blog series #HealthcareNow and #PublicSectorNow, where we’ll address healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

One of the most remarkable impacts of the pandemic has been the speed with which it accelerated telehealth as a mainstream channel for clinical consultations. Issues that were once considered intractable were solved almost overnight out of sheer necessity and the need to protect our frontline workers and patients from infection.

The surge in telehealth is most likely a symbol of something much bigger, and more profound. Care virtualisation is a concept which has gathered pace in the wake of the pandemic. Put simply, virtualised care reflects the broad range of health services that are being delivered using digital channels. Some of these are reflected in recent Cisco deployments across Australia, including extensive uptake of the Webex platform to enable virtual visits, improve communication and connect families with patients at a time of extreme stress.

Cisco provided Flinders University with funding under its global Country Digitisation Acceleration program to look at the opportunities for virtualised care. The result is a compelling report titled `From Telehealth to Virtualised Care.’

“Up until 2020, it has been an ingrained part of Australian culture to receive healthcare in a face-to-face setting and in the provider’s rooms or clinic. The COVID-19 pandemic is an unprecedented culture interloper. It will shift our culture in many ways, not least in our societal expectations and understanding of how we receive healthcare. We believe that virtual care has an important role to play in the future of healthcare delivery in Australia: ‘right care, right place, right time’”

– excerpt From Telehealth to Virtualised Care report (quote attributed to PWC)

One of the most important themes from the report is the importance of underlaying digital infrastructure as an enabler of new care models that will increasingly be characterised by smart sensing, self-management and remote monitoring.

Virtualised care is a theme that will continue to rise in prominence as health care systems continue the quest to improve patient care and safety, redefine the patient experience, deliver cost efficiencies, and fortify their underlaying platforms against cyber attacks.

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

The post A Tipping Point for Care Virtualisation appeared first on Cisco Blogs.

Retired NFL Linebacker Overcomes ADHD, Invests in Mental Health Platform Done

October is ADHD Awareness Month, and retired NFL linebacker J.T. Thomas wants people to know that it is okay to get help for the treatment of attention deficit hyperactivity disorder (ADHD). As a person with ADHD, J.T. Thomas knows how important getting help is, and why overcoming obstacles such as stigma, access to care and improper diagnosis are so important.
“Whether competing in the NFL, or in life, many of us feel that we can’t show weakness,” says Thomas. “Unfortunately, this way of thinking has kept millions of adults and children from getting the treatment they need. When I finally sought treatment in 2013, I learned how to turn my ADHD into a strength by better managing it. Getting help was the best thing I ever did.”
J.T. Thomas is advocating for greater awareness regarding diagnosis and treatment options for ADHD because he believes that “knowing and treating” can be life changing. This is what led him and others including David Sacks’ Craft Ventures, Dave Morin’s Offline Ventures and NFL Hall of Famer Joe Montana to invest in ADHD treatment platform Done. Done is the first telehealth platform created specifically for people looking to get help with ADHD.
“I travel a lot, and this makes it very difficult to maintain adherence to traditional, in-person treatment,” added Thomas. “A friend told me about telehealth, and that’s when I found Done. They were focused on ADHD 100%, so I reached out to them and started getting help. I enjoyed the service so much, I asked if I could invest in it.”
Done was founded in 2019 and is led by a 13 person team of former Facebook, Stanford University and Kaiser Permanente professionals. Done, which is making its public debut during ADHD Awareness Month, currently has a team of 25 clinicians available in *11 states.
Done is focused specifically on ADHD because many on the team either have ADHD, or have family and friends with ADHD. As such, Done’s staff fully understands the potential obstacles associated with ADHD.
The primary function for physicians is to enhance health and alleviate suffering. Sadly, in the real world, there are many barriers to the realization of these goals. Medical knowledge alone cannot remove the obstacles, for they are social, political, economic and organizational. This is especially true when it comes to the treatment of ADHD.
“In my career as a psychiatrist, I have been particularly affected by the barriers to care created by the stigma attached to the medical disorders artificially categorized as mental,” states Done Clinical President Dr. David Brody. “The care of all psychiatric disorders is severely affected by this stigma, which takes different forms depending on the specific disorder, but is always destructive. In the case of ADHD, the stigma includes the ideas that it is not real, not severe or serious, and that people seeking treatment for it are drug seeking or looking for an easy way. These stereotypes could not be further from the truth, and that’s why in addition to treatment, at Done we are focused on awareness.”
Done is here to combat these stereotypes, and is working to remove barriers to treatment such as requirements and expectations about frequency of visits, documentation, medication choice and choice of provider. Regulations regarding treatment vary tremendously state-to-state, which is primarily due to the regulatory climate surrounding the medications used for first-line treatment of the disorder. This often forces patients to end treatment, especially if they live far from their provider’s office or have multiple career and family responsibilities.
As a flexible and more affordable platform, Done is well on the way to achieving a more effective and patient-friendly system for ADHD treatment. However, much remains to be “done.”
Priorities for Done include recruitment of additional clinicians for its rapidly expanding organization, improved integration with pharmacies and pharmaceutical manufacturers, improvement of regulations affecting patient care, education of both the general public and the medical community on the reality of ADHD and the falseness of stigmatizing ideas, and streamlining the platform to deal with the roadblocks and inefficiencies that stem from that stigma.
*Done offers services to residents of California, Florida, Hawaii, Indiana, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Texas and Washington.

The post Retired NFL Linebacker Overcomes ADHD, Invests in Mental Health Platform Done appeared first on .

Retired NFL Linebacker Overcomes ADHD, Invests in Mental Health Platform Done

October is ADHD Awareness Month, and retired NFL linebacker J.T. Thomas wants people to know that it is okay to get help for the treatment of attention deficit hyperactivity disorder (ADHD). As a person with ADHD, J.T. Thomas knows how important getting help is, and why overcoming obstacles such as stigma, access to care and improper diagnosis are so important.
“Whether competing in the NFL, or in life, many of us feel that we can’t show weakness,” says Thomas. “Unfortunately, this way of thinking has kept millions of adults and children from getting the treatment they need. When I finally sought treatment in 2013, I learned how to turn my ADHD into a strength by better managing it. Getting help was the best thing I ever did.”
J.T. Thomas is advocating for greater awareness regarding diagnosis and treatment options for ADHD because he believes that “knowing and treating” can be life changing. This is what led him and others including David Sacks’ Craft Ventures, Dave Morin’s Offline Ventures and NFL Hall of Famer Joe Montana to invest in ADHD treatment platform Done. Done is the first telehealth platform created specifically for people looking to get help with ADHD.
“I travel a lot, and this makes it very difficult to maintain adherence to traditional, in-person treatment,” added Thomas. “A friend told me about telehealth, and that’s when I found Done. They were focused on ADHD 100%, so I reached out to them and started getting help. I enjoyed the service so much, I asked if I could invest in it.”
Done was founded in 2019 and is led by a 13 person team of former Facebook, Stanford University and Kaiser Permanente professionals. Done, which is making its public debut during ADHD Awareness Month, currently has a team of 25 clinicians available in *11 states.
Done is focused specifically on ADHD because many on the team either have ADHD, or have family and friends with ADHD. As such, Done’s staff fully understands the potential obstacles associated with ADHD.
The primary function for physicians is to enhance health and alleviate suffering. Sadly, in the real world, there are many barriers to the realization of these goals. Medical knowledge alone cannot remove the obstacles, for they are social, political, economic and organizational. This is especially true when it comes to the treatment of ADHD.
“In my career as a psychiatrist, I have been particularly affected by the barriers to care created by the stigma attached to the medical disorders artificially categorized as mental,” states Done Clinical President Dr. David Brody. “The care of all psychiatric disorders is severely affected by this stigma, which takes different forms depending on the specific disorder, but is always destructive. In the case of ADHD, the stigma includes the ideas that it is not real, not severe or serious, and that people seeking treatment for it are drug seeking or looking for an easy way. These stereotypes could not be further from the truth, and that’s why in addition to treatment, at Done we are focused on awareness.”
Done is here to combat these stereotypes, and is working to remove barriers to treatment such as requirements and expectations about frequency of visits, documentation, medication choice and choice of provider. Regulations regarding treatment vary tremendously state-to-state, which is primarily due to the regulatory climate surrounding the medications used for first-line treatment of the disorder. This often forces patients to end treatment, especially if they live far from their provider’s office or have multiple career and family responsibilities.
As a flexible and more affordable platform, Done is well on the way to achieving a more effective and patient-friendly system for ADHD treatment. However, much remains to be “done.”
Priorities for Done include recruitment of additional clinicians for its rapidly expanding organization, improved integration with pharmacies and pharmaceutical manufacturers, improvement of regulations affecting patient care, education of both the general public and the medical community on the reality of ADHD and the falseness of stigmatizing ideas, and streamlining the platform to deal with the roadblocks and inefficiencies that stem from that stigma.
*Done offers services to residents of California, Florida, Hawaii, Indiana, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Texas and Washington.

The post Retired NFL Linebacker Overcomes ADHD, Invests in Mental Health Platform Done appeared first on .

Targeted Drug Delivery Devices: An Attractive Option for Improving the Efficacy of Biologics

The gradual shift of healthcare industry towards the development of biologics is a well-known fact. Owing to this shift, there are over 1,000 cell and gene therapies which are being developed for the treatment of various disorders, majority of them being oncological disorders, cardiovascular disorders and neurological disorders.  Additionally, over the last decade, multiple immunotherapies have been developed, and have led to a decrease in lung cancer and melanoma-related mortality. However despite their many benefits, biologics present a number of challenges, such as drug delivery-related complexities, systemic toxicity and compromised efficacy owing to the inaccurate delivery to the target site. To address such challenges, a number of innovator companies in the biopharmaceutical sector are actively engaged in identifying targeted drug delivery strategies for biologics.

Several industry and non-industry stakeholders have already developed targeted drug delivery devices that allow to deliver high and sustained concentrations of biologics (including gene therapies, cell / stem cell therapies, immunotherapies and therapeutic proteins) to its desired targeted area, hence increasing efficacy and reducing systemic toxicity. Examples of devices designed for the targeted delivery of biologics include Advance® CS, ExtroducerTM microcatheter, HelixTM biotherapeutic delivery system, ImmunoPulse® IL-12, SmartFlow® neuro ventricular cannula and MailPan®. This intersectional research looking at both devices and biological therapies is likely to determine the future success of biological therapeutics and can improvise the ways to treat chronic diseases.

Stakeholders Involved in the Development of Such Devices

This domain is featured by the presence of 33 players (industry / non-industry) that are presently engaged in development of targeted drug delivery devices for biologics. Around 30 devices are approved / under development for targeted delivery of biologics. Majority of these devices are intended for delivery of anti-cancer medication, including a number of gene therapies and cell-based interventions.

Targeted Drug Delivery Devices - Market Distribution

To know more about the stakeholders and different type of targeted drug delivery devices for biologics, check out our report here.

The Rising Research Activity in the Field of Stem Cell and Gene Therapies and Likely Opportunities for Targeted Drug Delivery Device Developers

Till date, around 380 clinical studies have been completed / are ongoing for evaluation of various gene therapies (194) and stem cell therapies (183), which are likely to be developed for intra-organ / targeted delivery. In terms of the number of patients, over 21,300 patients have been enrolled in trials focused on this domain.

Clinical Trial Analysis

Over 80 stem cell and 120 gene therapy developers, are likely to enter into strategic partnerships with targeted drug delivery device developers over the coming years. Majority (21) of these stem cell therapy developers are headquartered in the Asia-Pacific region. However, on the other hand, majority (64) of the gene therapy developers that are likely to partner with targeted device developers are headquartered in North America.

Potential Opportunity for Cell and Gene Therapy Developers

To know further about the insights of this analysis, check out the report here.

Likely Growth of Targeted Drug Delivery Devices for Biologics Market

The market for drug device combination products in the organ-based / targeted drug delivery devices for biologics market is expected to be worth around USD 5 billion in 2030. Analysis of the opportunity in terms of therapeutic area revealed that 70% of the current sales-based revenues reported within the market, is driven by applications related to various cardiovascular disorders (including heart failure and myocardial ischemia). This is followed by neurological disorders (19%).

Improving the Efficacy of Biologics

Moreover, in 2022, the market is likely to be driven by catheter based devices, followed by encapsulation based delivery devices. This trend is likely to persist in the future as well. The North American market currently holds the dominant share (95%) in the overall market (in terms of revenues generated from product sales); it is further anticipated to grow at an annualized growth rate of 77% till 2030. The figure given below presents the distribution of market for drug-device combination products across type of device, target organ, therapeutic area and key geographical regions.

To know further about the market forecast analysis, highlighting the likely growth of the targeted drug delivery devices market for biologics, for the time period 2020-2030, .

Check out the report here.

Organ–based / Targeted Drug Delivery Devices Market for Biologics (Intra-organ / Intra-tumoral), 2020 – 2030

You may also be interested in the following titles:

  1. STING Pathway Targeting Therapeutics and Technologies
  2. Point-of-Care Diagnostics Market for Infectious Diseases by Indication
  3. Single-cell Sequencing Services and Technologies Market, 2020-2030

The post Targeted Drug Delivery Devices: An Attractive Option for Improving the Efficacy of Biologics appeared first on Blog.

Managing the New Realities of Patient Care

Follow along with our blog series #HealthcareNow and #PublicSectorNow, where we’ll address healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

With the uncertainty of the current environment, health organizations around the world are accelerating their adoption of technology solutions to prepare for a new era of patient care. The pandemic is accelerating change at a rapid rate, redefining healthcare as we know it with new contactless innovations and tools that can improve overall organizational performance and patient care 

Cisco Capital has been helping healthcare organizationadapt in the face of change. As businesses reimagine workforces and redesign workplaces,Cisco’s payment solutions have allowed healthcare organizations to not only overcome current challenges, but also operate more efficiently and effectively.  

Cisco’s flexible financing provides access to complete technology solutions that drive business continuity and clinical resiliency by bundling the hardware, software and services you need today while spreading the cost over time. Healthcare organizations can address short-term cash flow and liquidity concerns while having access to the latest Cisco technology with predictable monthly payments at interest rates as low as zero percent  

With no upfront costs, Cisco Easy Pay provides the agility to keep pace with your digital business needs and grow your healthcare organization. In addition, flexible end-of-term options make it easy for you to maintain your competitive advantage and plan for the uncertain future ahead. 

Jersey Community Hospital, which has served citizens in the Jerseyville, Illinois, area for over 60 years, needed to digitally upgrade to a secure network after discovering that weak channels of communications had led to patient scheduling issues as well as gaps in device security and customer privacy protection.  

With Secure Data Technologies, Cisco helped Jersey Community Hospital create a state-of-the-art communications network. This improved patient satisfaction by enabling more human interactions during the scheduling process, expanded access to specialty care from other hospitals through telehealth implementations and increased end-to-end security across all critical platforms. 

“This organization, and everyone who works or volunteers here, has allowed me to give back to my hometown,” said Shane Winters, IT Director at Jersey Community Hospital. “I’m proud to have worked with Secure Data Technologies and Cisco to make it easier for everyone in the county to connect to the healthcare services they need.” 

As the pandemic unfolded in Australia, all state government hospitals were forced to immediately ramp up to ensure availability of COVID-19 testingNew South Wales (NSW) Health, the largest public health system in Australia with 228 public hospitals and 114,000 dedicated staff members, needed to quickly digitize clinical services to virtual care in order to meet the increasing demands of the pandemic.   

NSW Health looked at many options with the least disruption to its WAN core and decided on a number of the modules via Cisco Refresh, which offers competitive pricing for equipment that is remanufactured and verified by Cisco. With the help of Cisco Refresh, NSW Health was able to rapidly deploy critical virtual care services, pathology testing (with results available in 48 hours), pop-up clinics and remote work for part of its workforce. 

The healthcare sector has been and always will be a dynamic business. It remains critical now during this health crisis – perhaps more than ever before – and we thank our frontline workers who are pushing through these tough and challenging timesWe’re proud to offer Cisco’s products and services during this time of need so healthcare providers can continue to be agile in 2020 and beyond.  

At Cisco, we are committed to providing you with ways to preserve cash and the ability to accelerate technology innovations so you can focus on driving your business needs and achieving success in this new era of patient care.

> Learn more about Cisco Capital 

> Learn more about Cisco Refresh  

The post Managing the New Realities of Patient Care appeared first on Cisco Blogs.

Lessons from COVID-19 – The Need for Dynamic Health Capacity

Follow along with our blog series #HealthcareNow and #PublicSectorNow, where we’ll address healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

Never before in living memory have our health systems been so clearly and obviously challenged. They have been at the heart of the storm that is the present pandemic – simultaneously core to our response to COVID-19, and the same time profoundly impacted by it.

Front line health workers have been thrust into difficult roles. Parts and players in our systems have been overwhelmed; while others have been partially or entirely shut down. Necessity has imperiously called for new methods, new practices, new technologies to address new risks, new outbreaks, new demand.

Our systems must adapt. They must be dynamic. We must find ways to help our health systems, spaces, and capacities become more responsive – rather than merely just overborne by or even resistant – to change.​  Facing a situation riddled with uncertainty and unpredictability, every aspect of the healthcare system has had to be re-evaluated in response to the pandemic: from clinical policy, to business process, to technology, to training.

A crucial lesson from the pandemic so far – which has probably received relatively less attention – is the pressure that COVID-19 has placed on physical spaces. Healthcare providers have had to re-think – at times completely – how they use and manage physical infrastructure, including:

  • Converting non-healthcare spaces to deliver services. Who would have thought we would be turning carparks into mass testing facilities, or convention centres into pop-up ICU facilities?
  • Rapidly repurposing existing healthcare spaces, such as turning general purpose wards into ICU facilities, as happened around Australia including at St Vincent’s on the Park in Melbourne.
  • Reconfiguring and mobilising ICU facilities to deal with the infectious nature of COVID-19, its geographic elements, and overcome the tyranny of distance through the use digital tools so clinicians, family and friends can communicate with patients safely.

Cisco provided RMIT University – home to the Cisco Health Transformation Lab – with funding under its global Country Digitisation Acceleration program to look at the issue of dynamic infrastructure in healthcare in more detail. The result is this report that provides a framework for how to think about future health spaces and their adaptability, as well as examples from around the world.

A central conclusion of the report is that digital infrastructure – not just physical buildings – is central to making health care spaces dynamic.

“The COVID-19 pandemic has taught us we can no longer presume that the physical infrastructure we design or build can or will be solely used for its original purpose. While spatial infrastructure is important, the key to creating dynamic spaces and capabilities is increasingly physical and digital networks: adaptable connections and dynamics that can learn, reshape, and redesign processes, capacity, and indeed spaces – allowing for quick responses to unexpected situations and improvement in response to volatility.

Infrastructure is increasingly about digital platforms and capability as much as bricks and mortar. In fact COVID-19 has helped to reinforce the fact that the single piece of infrastructure that needs to be permanently accessible is technological: the network.“

– Dynamic Health Capacity: Towards adaptable health systems in times of crisis

Learn more about the RMIT-Cisco Health Transformation Lab and its work. Read the full report here.

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

The post Lessons from COVID-19 – The Need for Dynamic Health Capacity appeared first on Cisco Blogs.

Georgia Department of Public Health: Keeping Doctors and Patients Connected

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

Georgia Department of Public Health (DPH) needed a way to continue critical healthcare services without in-person visits when the pandemic hit. 

Like most healthcare organizations, they needed to pivot when stay at home orders and social distancing limited patients from coming into clinics and hospitals for preventative and chronic care. 

DPH had to rapidly select a web-based technology provider that would integrate seamlessly with their existing video conferencing solutions and Cisco solutions across infrastructure, scheduling, DX units and room kits. And, they needed security built into the platform to meet strict HIPAA requirements for patient privacyWebex was the answer.  

In just three months, DPH onboarded 1,200 telehealth providers to the Webex platform. Now, they have one of the most robust telehealth programs in the nation with over 1,000 connected endpoints, allowing patients to stay safe at home while maintaining access to needed medical care. 

One of the critical areas that is benefiting by the use of Webex is the Babies Can’t Wait (BCW) program. BCW is an early intervention program that offers a variety of coordinated services for infants and toddlers with special needs and their families. The BCW program is using Webex to: 

  • Conduct trainings and staff meetings
  • Administer eligibility evaluations
  • Provide ongoing occupational therapy, speech therapy, and physical therapy services
  • Provide special instruction services
  • Hold weekly state meetings and teletherapy provider support meetings

DPH is also able to offer patients over 50 additional telemedicine services, including dental, diabetes, infectious diseases, and pediatric care.  

“… We leveraged Webex to get those providers onboarded and trained to see patients during COVID. The feedback has been amazing. Our patients are very pleased with the platform.” –Suleima Salgado, Director of Telehealth, Georgia Department of Public Health 

Before the pandemic, patients and providers were hesitant to adopt telehealth, but now, patients are driving the conversation. They are pleased with the care they now receive from home, and DPH believes the demand for telehealth will continue even after in-person appointments resume in full capacity.   

“Telehealth is not going anywhere…It’s going to be a standard model of care now moving forward post COVID.” – Suleima Salgado, Director of Telehealth, Georgia Department of Public Health 

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

The post Georgia Department of Public Health: Keeping Doctors and Patients Connected appeared first on Cisco Blogs.

Social Detriments of Health Goes Beyond Just Healthcare

Health care or medical care is very important for health, but it can’t be the only criteria for determining health. In 1948, the WHO defined Health as a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. The definition is relevant however it didn’t address various factors that affect the health outcomes. 

The WHO further clarifies the definition of health as “A resource for everyday life, not the objective of living. Health is a positive concept emphasizing social and personal resources, as well as physical capacities.”

Today the health of a community or a country is accessed by considering many factors, these factors can be grouped into five categories called as determinants of health, which includes genetics, behavior, environmental and physical influences, medical care and social factors. All these factors have a direct impact on the health of individuals. The impact of these factors can be evaluated on health by comparing various health indicators.

The social factor also called as the social determinants of health comprises a wide range of economic and social conditions prevailing in the society and country that affects the health of people and the communities. The factors considered under Social determinants of health (SDOH) include education, employment, economic policies, status and opportunities, physical environment, social status, social support policies, political systems, and many others. SDOH are the conditions in which people are born, grow, work, live, and age, and the wider set of forces and systems shaping the conditions of daily life. 

SDOH accesses the living conditions that help in preventing morbidity and mortality, improving health, reducing the inequalities in health outcomes, and providing better health services. Overall it focuses on  the social, emotional and cultural wellbeing of the community or country. 

Some of the social and physical factors associated with the health outcomes includes: 

  • Education
  • Health care services 
  • Healthy transport systems
  • Food security
  • Public Safety
  • Access to technologies and other means of communication
  • Employment opportunity and fair working conditions
  • Social status and support policies
  • Environmental Conditions such as good air quality, fresh water etc.
  • And many others.

Why is SDOH important?

Social determinants of health is one of the important factors in health as it aims at achieving health equity.  “Health equity” (equity in health)‘ provides fair opportunity to attain full health potential and avoids any unfair, or remediable differences among groups of people based on their social, economical, and geographical differences. Social determinants rule out the chance of health disparities. 

If the people are provided with access to essential socioeconomic opportunities such as food security, toxin-free environments, better employment & education opportunity etc, it automatically improves their health conditions and reduces the chance of getting expensive medical services in future. The SDOH acts as an improved health equity as it focuses on all levels of governance from local to national level. SDOH builds the foundation for a social, emotional and cultural wellbeing society.

Global Plan of Action on Social Determinants of Health

At the global level WHO along with local governments, civil society, academia, donors and the private sector is working to address the Social Determinants of Health. In 2012, Canada and other United Nations (UN) Member States endorsed the “Rio Political Declaration on Social Determinants of Health” (called as Rio Declaration). 

The Rio Declaration is a non-binding pledge which calls on World Health Organization (WHO) Member States to improve/influence the working and living conditions that affect health and well-being. The Declaration focuses on five priority areas which aims to address the health inequities, the priority in the Declaration includes:

  • Adopt improved governance for health and development
  • Promote participation in policy-making and implementation
  • Further reorient the health sector towards promoting health and reducing health inequities
  • Strengthen global governance and collaboration
  • Monitor progress and increase accountability

The SDOH addresses the social and economic conditions and it has the potential to further provide better health for all. However there is a need for research in the SDOH as the considered factors vary from one country to another. A country-specific conditions and design are needed in order to reduce the health disparities. Today governments worldwide, healthcare leaders, and organisations are focusing on the social determinants of health to reduce health inequality. Similarly, in the coming years technology is expected to play a key role in accessing and delivering essential services to a large population in the developing world.

The post Social Detriments of Health Goes Beyond Just Healthcare appeared first on DelveInsight Business Research.

Empowering Secure Remote Work in Healthcare

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

The last six months have changed everything that we know about work – especially remote work.

According to a recent study by PwC, 54% of CFOs say their organizations will make remote work a permanent option for roles that allow it. Eighty seven percent (87%) said that their organization’s highest focus is on changing workplace safety measures and requirements as they transition back to the workplace. And seventy two percent (72%) expect greater resilience and agility as by-products of the pandemic.

As companies worldwide and across industries make remote work common practice, we in healthcare are finding ways to safely empower non-clinical staff to work remotely.

With healthcare, of course, a hospital or clinic cannot go completely virtual. By nature, some care must be delivered in-person. Lifesaving procedures and emergency services can’t be done remotely. For essential clinical staff and the patients that they serve, we help create a trusted care delivery workplace, while helping your health systems maintain continuity of care.

Bringing clinicians and care teams together, wherever they are.

We help you boost productivity across your organization and manage business and clinical continuity during crisis with collaboration that is multi-disciplinary across departments and the secure remote worker community.

For non-clinical staff, how can you enable remote work, minimizing the number of operations staff in your hospital or clinic and helping to reduce the possibility of transmission? You need remote, secure connectivity into the operational domain to empower workers to be productive anywhere.

For your clinicians and care teams, you need to be able to conduct live video calls, trainings and large-scale broadcasts to bring teams together. With Webex Meetings and Webex Teams, you can securely collaborate, even when you cannot be in the same room.

Want to see how one healthcare organization did it? The University of Maryland Medical System connected 28,000 employees across 13 hospitals and 5,000 homes in just 5 days.

Virtual triage makes connections, regardless of location.  

You need to improve patient experience and care coordination, enable emergency triage response, provide a proactive approach to chronic care patient engagement and deliver a seamless agent experience. And, today, you need to do it remotely.

In many cases, your contact center agents are your patients’ first point of contact, meaning it’s key to ensure your agents can work from wherever they are to quickly and efficiently service your patients.

Want to see a Cisco contact center in action? See how Mercy Virtual gained an additional 6 hours a day to spend with patients because of faster pickups and patient hold times.

Telehealth improves schedule density, and blends in-person and virtual appointments seamlessly.

Even during a pandemic, patients still need to meet and consult with their physicians. Whether it’s managing a chronic condition, attending yearly appointments or meeting with a psychiatrist, some appointments cannot be postponed. While certain clinical appointments need to be in person, others can be virtual.

Telehealth and virtual visits provide care at a distance through secure voice and video technology – which improves patient access to care and clinician productivity. Physicians can launch Webex video visits directly from within the electronic health or medical record, include multiple care team stakeholders on the call and address social distancing demands. Plus, telehealth helps with schedule density so that clinicians can blend in-person and virtual appointments seamlessly, minimize contact with patients and spend less time waiting for patients to arrive.

See how The Centre for Addiction and Mental Health increased their telehealth visits by 750% in a one-month period this year.

If this pandemic has taught us anything, it’s that change is constantly redefining our landscape. Healthcare organizations were faced with changes so great and so fast, that for so many, there is no “normal” to return to.

Now is the time to look beyond “normal” and the “new normal,” and embrace the future with the organizational resilience to not just recover and adapt in the face of change, but truly thrive.

The post Empowering Secure Remote Work in Healthcare appeared first on Cisco Blogs.

Kaiser sees Q2 net income more than double to $4.5B

For the quarter ending on June 30, when many health systems face a rising number of Covid-19 cases, the Kaiser Foundation Health Plan more than doubled its net income to $4.5 billion. The nonprofit managed care plans attributed the increase to reduced operating expenses and “market fluctuations.”

Playing an Active Role in Treatment Yields More Confidence in Patients

When aiming to reach the people who will benefit most from a given medication or therapy, patients who play an active role in treatment decisions are often at the forefront of the conversation. But what does playing an active role in treatment really mean?

While there is no concrete definition, a meta-analysis of Health Union’s 2019 large scale, condition-specific In America surveys uncovers certain attitudes and behaviors associated with this mindset.

Nearly 7 in 10* respondents across 18 online health communities (n=30,183) agreed with the statement I play an active role in deciding about treatment for my condition. Demographically, those who agreed were more likely to be female (86%), more likely to be between the ages of 40 and 64 (57%) and more likely to have group health insurance coverage (44%).

To read the full article and understand how Health Union’s knowledge can help you make smarter, more effective marketing decisions, visit health-union.com.

The post Playing an Active Role in Treatment Yields More Confidence in Patients appeared first on .

Pharma’s rep soars on back of COVID-19, says FutureBrand

The perception of pharma and medical product companies has surged forward since the start of the COVID-19 pandemic, but they still lie mostly outside the top-rated firms in the FutureBrand Index.

Roche, AstraZeneca, Novo Nordisk, and Sanofi all shot up the rankings in the first edition of the report since the start of the coronavirus crisis, but the big loser was Gilead Sciences, falling 71 places to 74 in the list since the last edition in 2018.

The FutureBrand Index surveys public perception of the top 100 companies identified by global professional services firm PwC

Roche was the highest healthcare climber – up 49 places to 28 – which the report suggests could be in part due to its work on coronavirus diagnostics and experimental treatments for the infection, as well as a pledge to share the data as quickly as possible.

Gilead’s plummet down the rankings comes despite – or perhaps because of – its work on COVID-19 therapy remdesivir.

While it is one of the few to have data pointing to efficacy, the drug generated some bad headlines during lockdown, including an unpopular decision to sell all early stocks to the US government, and reports suggesting Gilead had ramped up its price.

The top-rated healthcare companies weren’t from the pharma sector, however. Highest are medical device companies Danaher – a new entrant in the list at number 16 – and Medtronic at 20.

While these are the only two healthcare companies in the top 20, FutureBrand suggests this “masks the real story: both firms are world leaders in medical technology and their rankings are bolstered by many other healthcare companies that have also seen a rise.”

Raised awareness and concern over health during the pandemic looks likely to be a key factor behind the sectors upward trajectory. Meanwhile, FutureBrand suggests that healthcare companies are doing what tech companies were once famous for – innovating for the good of mankind

“Tech-inspired innovation is paying dividends for healthcare brands, literally and figuratively,” says the report. “Whereas before drug research tended to hog the limelight in the health sector, now it’s new medical technologies.”

The highest-ranked companies in the list have in common that they have “all shown a highly individual response to Covid-19 as well as other significant market and societal shifts,” says Jon Tipple, global chief strategy officer at FutureBrand.

Among the pharma contingent AbbVie claimed the highest position at 22 followed by Amgen at 26 and Johnson & Johnson at 27, just ahead of Roche. AbbVie’s fall of 17 places on its 2018 place is worth a mention, as it is the first time it has fallen outside the top 20 since 2014.

The post Pharma’s rep soars on back of COVID-19, says FutureBrand appeared first on .

Why Healthcare Providers Need Secure Telehealth Solutions

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

Even before in-person doctor’s visits paused to abide by social distancing measures, the use of video technology was starting to be used by clinicians to consult with patients virtually. Back in January, the Webex UX research team conducted a study with healthcare providers and patients who recently used or provided care through telehealth. We interviewed 9 patients and 9 providers, with specialties across cardiology, emergency medicine, patient education, pharmacy and orthopedics. A common belief among providers we spoke to was that their patients were not tech savvy. The providers thought their patients would be reluctant or unable to download an app or join a video appointment from a URL link. As a result, providers frequently resorted to applications that were already installed on patients’ smartphones.

In using such services, providers could unknowingly expose their patients, themselves, and their employers, to cybersecurity risks. In our survey, providers described taking privacy measures, like doing video calls from a private office, room, or even bathrooms to ensure no one overhead patient information. While some providers understood that the applications they used with patients did not support their HIPAA compliance, they still resorted to using them, often from the perception that their patients wouldn’t want to learn to use a new app or service. We also found in our survey that patients had even fewer security concerns — many assumed that since they’d already shared significant personal information with their healthcare providers, using video software for a telehealth appointment was no different. Combined, these lax attitudes may be exposing patients, providers, and employers to unnecessary risk.

As telehealth becomes the new normal, how can we make it easier for healthcare providers to use a secure video service for telehealth? At Cisco Webex, we take our customers’ data security seriously and we are dedicated to providing world-class collaboration that is simple, scalable, and designed to meet your HIPAA compliance needs.

As a result, we have a few ideas on how to strengthen virtual healthcare appointments and keep patients’ data safer.

  • Educate providers on the importance of using a videoconferencing service that has security designed into the product and supports the provider’s HIPAA compliance requirements.
  • Regularly update healthcare providers on cybersecurity best practices through training, documentation, and webinars. For example, educate providers about secure screensharing. When providers share their screen during a video appointment, they should choose to share by application instead of their entire desktop. That way, they avoid accidentally exposing patient data to the wrong person.
  • An aspect of providers’ reliance on consumer apps stems from the perception that patients are not tech savvy. Providers and schedulers can instruct patients to take video calls from their computer’s browser to avoid having to download an app. Patients can also join meetings with audio-only options with one-touch join, allowing patients to join appointments over the phone’s audio without relying on data. By reducing the steps required when patients are joining a telehealth appointment, providers help keep their data secure.

To learn more about keeping patient and provider data safe, check out our Transitioning to Virtual Healthcare page, and this blog on how we protect your Webex healthcare data.

Additional contributors: Nishchala Singhal, UX Researcher and Mani Pande, UX Research Manager

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

The post Why Healthcare Providers Need Secure Telehealth Solutions appeared first on Cisco Blogs.

Healthy Microbiome: Fighter Against COVID-19

The COVID-19 pandemic is spreading to every corner of the world. During this worldwide attack of virus, human beings are highly concerned for their immune system, since it is the only savior currently. In circumventing a response to pathogenic infections like coronavirus, a healthy microbiome is essential to maintain an optimal immune system in preventing the excessive immune reactions that eventually become detrimental to lungs and vital organ systems. Under these circumstances, it has become imperative to have a balanced immune response as the over reactive or under reactive can be consequential to aggravate clinical complications. Undoubtedly, good diet has always played a significant role in the building the healthy microbiome and ultimately  strong immune system.

The human microbiome is involved in various functions that are essential to lead a healthy life. Majority of the microorganisms benefit humans by supplementing them with traits that they would otherwise not possess. These include metabolism of complex carbohydrates, renewal of gut epithelial cells and prevention of growth of pathogens.

Healthy Microbiome: Fighter Against COVID-19

With the significant potential of microbiome therapeutics to fight against the various infections, pharma companies are carving to develop the therapeutic to fight against the COVID-19. As per the recent reports from China, it was suggested that there is strong relationship existing between the coronavirus and GI tract. Moreover, antiviral microbiome therapeutics seems to have significant potential to save lives by enabling string immune response to fight against the COVID-19 infection.

Probiotics are another star performer in the Microbiome Domain

Probiotics are living microorganisms, when consumed, have a beneficial effect on human health. The most common type of microorganism used in a probiotic is bacteria; however, in some cases other microorganisms such as yeast may also be added. They are often referred to as good or beneficial bacteria as they help in maintaining the health of the gut. The main mechanism of action includes replacement of harmful bacteria by good / beneficial bacteria in the GI tract and maintaining a microbial balance (good vs. bad microorganisms) that is well suited to the body.

Under the research projects of COVID-19, it has been observed that probiotics and prebiotics are helping in flatten the curve and saving patients from the severe illness. It has been observed that certain oral probiotic strains are reducing the incidence and severity of viral respiratory tract infections.

Healthy Microbiome: Fighter Against COVID-19

Microbiome-based Diagnostics Have the Potential to Facilitate Early Diagnosis of Disease

Over time, microbiome diagnostics have emerged as an important tool for supporting a number of gut-related disorder and certain other disease indications as well. However, being a relatively novel field of research, it is likely to require more time and significant R&D effort in order to mature into a reliable, mainstream diagnostic solution. In recent years, advances on microbiome research have enabled researchers to diagnose certain clinical conditions based on an examination of the resident microbiota. Given the inherent complexities and vast diversity of a microbiome, the appropriate tools are gradually being developed / upgraded to facilitate accurate analysis.

Microbiome-based diagnostic solutions are designed to help detect changes in individual microbiome profiles of different patients, in order to facilitate a valid medical diagnosis. Presently, the diagnostic applications of the microbiome cater to the diagnosis of infectious diseases and / or monitoring of microbial components associated with non-communicable chronic diseases.

The microbiome (stool) based diagnostic tests are also becoming potential tool to predict the patients, which are at higher risk of developing severe complications and death from COVID-19. It has been observed that the firms have started using AI and next generation sequencing technologies for the development of microbiome-based therapeutics and diagnostics.

Healthy Microbiome: Fighter Against COVID-19

COVID-19 has pushed the world and it is demanding the faster and better understanding of the disease. The research in gut microbiota has propelled our knowledge in the field of chronic and infectious disease. Currently, the effective nutritional strategy and specific functional foods, which aim at the microbiota for specific population is the need of hour. Moreover, researchers believe that microbiome-based therapeutics can treat multiple strains of influenza in additional to other respiratory viral infections.

Visit this link for more Insights.

Roots Analysis – Pharmaceutical, Biotechnology and Medical Devices.

You may also be interested in the following titles:

  1. China Biopharmaceutical Contract Manufacturing Market, 2020 – 2030
  2. Continuous Manufacturing Market (Small Molecules and Biologics), 2020 – 2030
  3. Prefilled Syringe Fill / Finish Services Market, 2020-2030

The post Healthy Microbiome: Fighter Against COVID-19 appeared first on Blog.

ATA 2020 in Review

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate.  

Now is the time for innovation and transformation in virtual health. During these unprecedented times of social distancing, stay at home orders and phased re-openings, one thing remains constant. Patients still need to receive quality care, and clinicians and care teams need a way to safely deliver that care. 

This year the use of telehealth has increased exponentially. We’ve seen clinics, hospitals and healthcare organizations speed their telehealth deployment faster than previously possible, and patients, clinicians, care teams and administrative staff adopt this technology with speed and agility. 

One Bay-area hospital saw a 2000% increase in telehealth sessions in March.  

A Southeastern hospital system went from 0 to 5,000 telehealth visits in a three-week period in April.  

The Centre for Addiction and Mental Health increased their virtual mental health visits by 750% between March and April.  

The University of Maryland Medical System connected more than 28,000 employees across 13 hospitals and 5,000 homes in just 5 days.   

And these are just some of the incredible stories coming from our customers. 

With telehealth more important than ever in today’s health climate, we were thrilled to be a sponsor of the American Telemedicine Association (ATA)’s virtual conference in late June.  

The conference focused mainly on accelerating the adoption of telehealth and working to change the way the world thinks about healthcare. Throughout the week of engaging virtual sessions, Cisco gave two presentations around the current state of telehealth and the new normal in healthcare.   

Check out the sessions below and watch the on-demand recordings:  

How Cisco is Expanding Access to Care

Speakers: Troy Yoder, Global Public Sector Healthcare Leader, Cisco and Jono Luk, Senior Director, Webex Applications & Integrated Collaboration Team, Cisco

Description: Patient expectations continue to rise, and technology is now at the core of how patients access care and interact with their providers. Join Cisco for a discussion on how to meet patient expectations and improve clinical efficiencies with an end-to-end digital healthcare journey.

Watch on demand now

Between Healthcare of the Past and Present, There’s Telehealth

Speaker: Allison Norfleet, Global Helathcare Leader, Cisco

Description: Between healthcare of the past and healthcare of the present, there’s telehealth. The world is changing, and the delivery of virtual care is more critical now than ever before. Join Cisco for a discussion on why now is the time for innovation and transformation in virtual health.

Watch on demand now

Be sure to watch our sessions on demand and check out the other educational content from the American Telemedicine Association’s 2020 virtual conference  

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series. 

The post ATA 2020 in Review appeared first on Cisco Blogs.

Cisco Webex Teams Earns HITRUST Certification

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

As virtual healthcare is adopted at a greater velocity and scale than ever before, there’s never been a more critical time to talk about how we keep our customers’ data safe.

In healthcare, the stakes are high when it comes to privacy and security. The average cost of a healthcare record data breach is $429, which is more than double the cost of any other industry record breach. In the United States, the average total cost of a data breach for healthcare providers is $6.45 million.1

At Cisco, we take our customers’ data security seriously and develop world-class collaboration solutions that are simple, scalable and designed to meet your compliance needs.

Achieving HITRUST CSF Certification

We’re thrilled to announce that Webex Teams, Webex Control Hub and Webex API have achieved HITRUST CSF Certification, the world’s most widely adopted security framework in the healthcare industry.

The HITRUST CSF Certification combines best in class standards from HIPAA, NIST and COBIT and helps healthcare organizations address security challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

Achieving this certification status places Cisco Webex into an elite group of organizations worldwide who have received this recognition, and further validates Cisco’s commitment to keeping data safe and confidential.

“HITRUST helps organizations ensure that the highest standards of information protection requirements are met when sensitive data is accessed or stored,” stated Jeremy Huval, Chief Compliance Officer, HITRUST. “Cisco can be recognized as an organization that can be counted on for keeping information safe.”

Impact on Your Healthcare Organization 

Privacy and security are paramount for your healthcare organization. As collaboration technologies continue to be widely adopted for virtual care, Cisco is dedicated to securely connecting patients, clinicians and care teams.

Learn more about how we protect your healthcare data, and read more about our HITRUST CSF certification.

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series.

  1. Ponemon 2019 Cost of a Data Breach Report

The post Cisco Webex Teams Earns HITRUST Certification appeared first on Cisco Blogs.

How Video Calling Enriches the Telehealth Experience

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

Despite the growing number of advantages of telehealth, you may have some concerns about the inability to see your healthcare provider in-person. If so, you’re not alone. Earlier this year, the Cisco Webex UX Research team conducted interviews with patients and many expressed the same concerns. We found that these concerns were alleviated through the use of video (vs. audio only calls), as the video technology created a more personal, face-to-face experience.

Based on our comprehensive research, we found that turning video on can enrich your next telehealth appointment in the following ways:

  • Helps foster the patient-provider relationship: When we talked to patients, feeling heard by their provider was one of the biggest indicators of a successful appointment. Because so much of a conversation is revealed through body language and facial expressions, keeping video on leads to a richer, more personal experience. The benefits of video apply not only to new patient-provider relationships, but also existing ones (for example, with your primary care physician).
  • Allows providers to better address your concerns: When we talked to providers, we learned that during in-person appointments, they don’t just rely on your verbal description of the problem. Instead, they look at you holistically, from body language to vitals to physical examination. While some of these methods of examination aren’t possible through virtual visits, video does give the provider more information than audio alone. For example, if you are on your mobile phone, you can point your camera to an area (for example, a dermatological issue) that the provider would like to further examine. This allows the provider to see the problem and suggest further action or treatment.

As we continue to use telehealth to consult with our clinicians, we encourage you to try video to improve your relationship with your provider. To make this process more seamless, Cisco Webex provides high-quality, reliable video for your virtual consultations.

Watch this doctor’s experience with Cisco Webex technology to better connect with patients when delivering difficult diagnoses.

To best prepare for your first telehealth visit, check out our Transitioning to Virtual Healthcare page and the materials provided by your doctor’s office.

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series.

Additional Contributors: Laurel Adams, UX Researcher and Mani Pande, UX Research Manager

The post How Video Calling Enriches the Telehealth Experience appeared first on Cisco Blogs.

Cisco Greece Drives Telehealth Through Donation

Cisco Greece has donated Cisco Webex DX80 collaboration endpoints to the University General Hospital of Thessaloniki AHEPA to provide telehealth services for patients in isolation. 

Helping our customers, partners, communities and people take advantage of technology in times of massive transformation is core to who we are at Cisco. During this challenging time, we are committed to supporting those in need.

For the Cisco Greece team, this commitment has been made through closely engaging with government agencies to support medical professionals and bringing telehealth capabilities to medical facilities and doctors at the University General Hospital of Thessaloniki AHEPA.

To enable direct and multi-party video communication between patients receiving treatment and their clinicians and families outside of isolation, Cisco Greece, along with our partners, made a generous donation of Cisco Webex DX80 collaboration endpoints to the University General Hospital of Thessaloniki AHEPA.

Doctors using DX80

With the Cisco Webex DX80s, the treatment team can answer patient questions without being in the room and reduce visits by the hospital staff to the isolation wards. This means that the hospital can reduce the risk of physical contact between patients and clinicians, allow more frequent visits remotely, reduce consumption of personal protective equipment and save time by not having the care team dress in protective equipment, a process that can take up to 15 minutes per patient.

A huge thank you to the Cisco Greece team for their generous donation and for helping the University General Hospital of Thessaloniki AHEPA provide their patients with better care.

The post Cisco Greece Drives Telehealth Through Donation appeared first on Cisco Blogs.

Mental Health Matters: Delivering Hope for Today and Tomorrow

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

Let’s be honest: COVID-19 has landed a pretty hard hit on our collective mental health. We have valid reasons to be optimistic (more on that in a minute), but the pandemic has brought the issues into focus like never before.

It’s timely. The end of May brings Mental Health Awareness Month to a close in the United States. Only a few weeks ago, we marked Mental Health Week here in Canada. But no matter where you are around the world, there’s no question that at this exact moment, the conversation around mental health has never been more relevant, serious and important.

Forced social isolation has had a huge impact on peoples’ mental health. For those who were already vulnerable, it’s thrown a new barrier between their challenges and the support that’s available. Add all the other ingredients into the equation – financial uncertainty, anxiety over housing, concerns about the health of loved ones – and the situation has put pressure on peoples’ mental health on a scale we haven’t seen in our lifetimes.

Breaking through

At Cisco, we’ve been watching it closely, because we care about mental health – we have a strong track record building public awareness, breaking stigma and supporting employees in need. Since the pandemic started, we’ve gone a step further, holding conversations about our workforce’s mental health at all levels, on a daily basis.

Most importantly for the growing public mental health challenge, though, are the efforts we’ve made outside Cisco – specifically, a recent breakthrough thanks to our partnership with the Centre for Addiction and Mental Health (CAMH).

Headquartered in the heart of downtown Toronto, Ontario, CAMH delivers crucial support to local patients in the fourth-largest city in North America. Starting in September 2018, a group from Cisco Canada has been working with CAMH on delivering virtual care to patients securely over our Webex platform. The goal has been simple: enhance virtual care so that more patients – regardless of their location – can access critical mental health services.

Over the last two years, we’ve developed and tested five proof of concept programs and invested nearly $2-million worth of technology, funding and services in CAMH. The concepts were showing strong results and we’d made significant progress.

And then the pandemic hit – and everything changed. Face to face appointments became a risk to both clinician and patient health and safety. CAMH needed to pivot immediately to meet the needs of its existing patient base.

Thankfully, the foundation laid for the proof of concepts became a springboard, allowing us to rapidly launch a digital transformation.

Scaling telehealth services with CAMH

Working together, CAMH and Cisco seamlessly integrated Webex into the clinical team’s workflow in less than a week.

By mid-March, Webex had been deployed across the organization, enabling the training of upwards of 350 CAMH clinicians – from 50 in February – to deliver virtual care and 1,500 more virtual visits in April.

Webex – along with another legacy telehealth network operated by the provincial government – has helped CAMH deliver a dramatic increase in virtual care visits. From March to April 2020 alone, CAMH’s virtual care visits increased from approximately 350 per month to almost 3,000 per month, an increase of over 750%.

The outcome has been tremendous.

For patients – many of whom are becoming increasingly familiar with technology-based services –Webex gives them more flexibility scheduling appointments and follow-ups, shorter wait times, seamless communication with clinicians and the possibility to receive care no matter where they live.

For CAMH, the impact has been transformational. They’d long seen the huge potential of expanding virtual care to ensure wider accessibility of mental health services, and the results speak for themselves.

At Cisco, we’re proud of the results – but we’re keeping our eyes on the horizon. The end of COVID-19 isn’t in sight just yet, after all. We’ve realized the potential of virtual mental health care and proven we can harness the power of technology to help people get critical care when they need it most. I’m optimistic we can help even more. So, let’s keep the conversation on mental health going, so that we can help each other through today and solve even bigger challenges tomorrow.

Read more about Cisco’s partnership with the Centre for Addition and Mental Health.

Get more information on Cisco’s expertise in telehealth and virtual mental health care.

Explore How Cisco is Transforming Healthcare

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series.

The post Mental Health Matters: Delivering Hope for Today and Tomorrow appeared first on Cisco Blogs.

Skill up with the HIMSS 2020 Digital Conference

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

The healthcare industry is changing at a rapid pace. Healthcare providers are scaling virtual consultations and telehealth faster than ever before. Optimizing the clinical experience and empowering healthcare staff to work remotely are critical adoptions needed to help save lives. And, with an evolving healthcare landscape comes an evolving threat landscape, meaning hospitals and clinics need to find new ways to provide healthcare IT security.

With these major shifts in the delivery of care, there has never been a better time to rethink your strategy for maintaining business continuity in today’s health climate, while building a strong foundation for the future of your healthcare organization.

The HIMSS conference is an industry-leading event focused on providing thought leadership for optimal use of IT and management systems to improve healthcare. This year, in lieu of an in-person event, HIMSS 2020 has gone digital!

Join Cisco for the HIMSS 2020 digital conference, now through June 30th. As part of the digital event, hear from Cisco’s healthcare experts through on-demand sessions covering today’s healthcare trends. Plus, you can take advantage of special offers, resources and more through our exhibitor profile.

The best part? Cisco’s on-demand sessions are short and can be watched in about thirty minutes. Read more about our sessions below and stream virtually now.

Virtual consultation

The Future of Telehealth is Now

With so much rapid change in the healthcare industry, Cisco is focused on delivering efficient and secure telehealth solutions across the continuum of care today, while looking toward healthcare of tomorrow. How will you personalize the patient experience, streamline the clinical experience, and optimize telehealth operations in a safe and secure way? Join us as we share telehealth best practices from health systems worldwide and discuss what’s next in healthcare. 

Register now>

Cybersecurity breach

Why Security is More Critical Than Ever

Health systems worldwide are quickly deploying new technologies to manage the increased volume of care resulting from the current health crisis. While speed to market is key, cybersecurity is even more critical. Join Cisco for a discussion on the importance of security in today’s rapid deployment mode and for setting the foundation for success in the future.  

Register now>

Unlocking Patient Data from the Bedside for Remote Care at Scale

Remote monitoring, virtual intensive care units (ICUs), and artificial intelligence (AI) are changing the way care is delivered, enabling faster intervention and protecting providers from exposure. Join Cisco and solution partner Medical Informatics Corp. (MIC) to learn what’s possible through data-driven medicine.

Register now>

Ready to dive into our HIMSS 2020 digital content?

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series.

The post Skill up with the HIMSS 2020 Digital Conference appeared first on Cisco Blogs.

Thank You, Nurses

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

Today is International Nurses Day, a day to celebrate nurses and the huge impact they have on the lives of their patients. 

At Cisco, we recognize that nurses have one of the most important jobs in the world. Today, and every day, we say: Thank you to all of the nurses who are taking care of those most in need, and who are keeping the rest of us healthy! In these challenging times, now more than ever, thank you for your patience, your kindness, and your care. 

After many exciting and terrifying trips to the Emergency Room with my younger son, Joe, I will ever be indebted to those nurses who explained injuries, gave concrete advice, and calmed my frazzled nerves.  Their smiles and hugs consistently jumpstarted the healing processes. 

Let’s hear from some of Cisco’s leaders as they say thanks on #InternationalNursesDay.

“Today we acknowledge the exhausting and energetic work of our nurses, working on the frontlines to protect our loved ones, and supporting our communities through telemedicine and telehealth. You are heroes. Thank you from Cisco!”

-Michelle Chiantera, Vice President, Americas Growth Marketing, Cisco

“During these times of incredible stress, need and loss, a heartfelt thank you to nurses worldwide for their skill, compassion and tenacity in making humanity just plain better. We owe you a tremendous debt of gratitude for the countless hours you’ve worked and the pain that you’ve helped to ease. Thank you.” 

–Ruma Balasubramanian, Vice President Sales, Cisco 

“Today, more than ever, nursing teams have shown us their great commitment and love for humanity. On this day, we give infinite thanks for your wonderful work.”

-Jordi Botifoll, President Latin America & Senior Vice President in the Americas, Cisco

“Nurses are the backbone of our healthcare system. Personally speaking, you have shown my family in our time of need – strength and softness that got us through. A heartfelt thank you for all you do to keep us safe and cared for.” 

-Luxy Thuraisingam, Vice President Growth Marketing, Cisco Canada 

“Everyone will, at some point, need the help of a nurse. Usually the first and last person you see on a hospital visit is a nurse. During this time, none of that changes. Thank you for everything you do, particularly during these trying times, when you are needed the most and continue to give freely of yourselves.” 

-David De Abreu, Managing Director, Public Sector, Cisco Canada 

“Nurses have been the heart and soul in caring for our patients to get us through this pandemic. On behalf of Cisco, we say thank you for your tireless efforts day and night in caring for all Canadians.” 

-Al Amiri, Regional Sales Director and National Healthcare Industry Leader, Cisco Canada 

“Great thanks to all nurses who, through their admirable vocation of service, are engaged and dedicate day-to-day care to our people. Thank you!”

-Gonzalo Valverde, Managing Director, Cisco CANSAC 

“Thank you to all the nurses who dedicate their lives to taking care of us. Nursing is a profession that involves strength and love. They show us that the foundation of society is to care of others.”

-Isidro Quintana, Director General, Cisco Systems México 

“Nurses and other healthcare and personal support workers are essential to our health and well-being. They care for us and our loved ones. We thank them and honor their sacrifice as they keep us safe during this unprecedented pandemic.” 

-Sean Caragata, Director, Industry Business Development, Cisco 

“Nurses around the world continue to give us their dedication and love. We celebrate their day by congratulating them on such beautiful work and thanking them for their dedication and commitment.”

-Sandra Eslava, Digitization, Industries & Segments Cisco Latin America 

“Nurses care. As our Cisco healthcare team was in full response mode helping our customers respond to COVID-19, I was scared. How could men and women remain courageous in the face of such uncertainty? I was later reassured by my aunt that everything would be fine and the nurses and healthcare workers would deliver. She reminded me “we took a pledge.” The Nightingale pledge is used at many graduation ceremonies throughout the country and it’s the same one she took in 1969 when graduating from Saint Mary’s school of nursing in Knoxville, TN where she worked for forty-six years until retirement. Thank you, Aunt Wilma and thank you to all our healthcare professionals.” 

-Audrey Roberts, Strategy and Planning Manager, Cisco 

We’d love to hear what you think. Comment below with your thank you and stay tuned for the next blog in our #HealthcareNow series.

Transforming healthcare

The post Thank You, Nurses appeared first on Cisco Blogs.

When Virtual Care Becomes the New Normal

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

In the last few months we have witnessed an unprecedented acceleration in the adoption of telehealth. To keep providers and patients safe, hospitals are shedding their initial hesitation to adopt virtual care, and are using video consultations for everything from routine visits to virtual triage.

Recently, Cisco’s UX research team did a deep dive into this topic, conducting interviews with providers and patients to understand the landscape for telehealth. Based on the interviewswe developed best practices that providers and patients can adopt as they move from facetoface visits in the doctor’s office to online appointmentsThese best practices are applicable for all telehealth services, to ensure that your care team can deliver the best experience for all virtual patients.   

Top Tips for Providers

Top tips for healthcare providers: 

  • To foster a better relationship with your patient, keep your video on during the call. 
  • Join the video or audio call from a quiet, private room to make the patient more comfortable and at ease. 
  • If you need to examine your patient (for example, look at their foot, knee, etc.), have your patient point their camera to that area.
  • Have your patient take a picture on their phone and share it through the call.
  • If you need to share information with your patient, such as lab results or brochures, try using the screensharing and file upload features. 
  • If you need to reference other platforms, such as your Electronic Medical Records (EMR) while on the call, use your laptop and open another window alongside the video meeting window. 
  • If the video or audio connection is poor, use in-call messaging until the quality improves.   

Top Tips for Patients

Top tips for patients: 

  • Before the telehealth call, join a test call to make sure you are able to join.  
  • If you do not want to download software to your desktop computer or mobile phone, join the video call using your web browser by clicking on the link from your provider. Cisco Webex does provide the ability to join through a browser.
  • For better communication with your provider, keep your video on during the call. 
  • Before the call, pull up any health information you have (like blood pressure readings, heart rate, wearable technology data) to share with your provider.
  • Share photos of your medical complaints by taking a picture on your phoneThe Cisco Webex Meetings app allows you to quickly share photos
  • If the video or audio connection is poor, try in-call messaging until the quality improves.

Here at Cisco Webex, we know healthcare teams are extremely busy, and need to be able to ramp up with telehealth quickly. To get started, we’ve supplied single-page sheets made specifically for clinicians, care teams, patients, administrative staff, and IT teams to help them get started with Webex. Get access to these resources and more at our Transitioning to Virtual Healthcare page.

If you have questions or want to learn more about Cisco’s telehealth technologyjoin our virtual healthcare community on Webex Teams to ask questions and share best practices with other healthcare teams.Transforming healthcare

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series.

The post When Virtual Care Becomes the New Normal appeared first on Cisco Blogs.

Enabling Virtual Consultations for Doctors in Atlanta

Around the world, health systems are rapidly deploying new care delivery methods. Balancing the increased volume of patient care with the need to minimize physical contact between clinicians and patients, many hospitals and clinics are turning to telehealth.

With telehealth, healthcare providers can scale virtual consultations and remote work from home, allowing doctors to see more patients while reducing physical contact.

Doctors in Atlanta, Georgia will be able to serve more patients virtually because of a generous donation by N3, a Cisco US Commercial Small Business sales operation team.

Typically, N3 uses the Cisco DX80 video equipment in their office to connect virtually with thousands of small business customers and partners a day. But, with their two thousand Atlanta-based employees working remotely, N3’s equipment was sitting idle in their headquarters. After hearing that we at Cisco are collecting video devices from our offices, sanitizing them and deploying them in hospitals, N3 was inspired to make a massive donation of their own. They collected seventy-eight DX80 devices from their office and donated them to a local healthcare system, where they could be used directly by doctors and healthcare professionals on the front lines.

The health system, whose virtual patient visits had skyrocketed from zero just a few weeks ago to more than five thousand a week as a result of the current health climate, gladly accepted the donation to manage the increased volume of appointments and help keep doctors and healthcare staff safe.

“As a global partner for Cisco, and with our teams working from home, a lot of equipment was going unused,” said Shannon Copeland, N3 Chief Operating Officer. “When we heard Cisco was donating to hospitals, their example was inspiring to us – it’s exactly what’s needed in this time.”

Within hours of their decision, N3 was able to connect with health system’s IT team in charge of command center operations and Cisco to develop a rapid response plan. The very next day, volunteers from the health system and Cisco showed up at the N3 office with a moving truck, ready to transport and install the devices.

For us, it was important to not only get the devices up and running quickly, but also ensure that the doctors received the support they needed to comfortably adopt the new technology for virtual triage and consultations.

A huge thank you to N3 and to healthcare professionals for keeping us safe during this unprecedented time.

 

Do you have unused equipment you’d like to donate to healthcare professionals? Or are you a healthcare organization in need of Cisco equipment?

Learn how we’re facilitating donations like N3’s through the
Cisco Pandemic Brokerage Program

 

The post Enabling Virtual Consultations for Doctors in Atlanta appeared first on Cisco Blogs.

Scaling Virtual Consultations

Follow along with our new blog series #HealthcareNow and #PublicSectorNow, where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. 

The healthcare landscape is quickly changing and we’re entering a new era of patient-centered care delivery – one that is not bound by location.

Healthcare providers have been forced to adapt and scale virtual consultations and telehealth at a rapid pace. Arguably, we’ve seen greater adoption of telehealth in the last few months than in the last few years.

While this new frontier of telehealth opens up great opportunity for innovation, better patient care, and streamlined clinical operations, it also brings challenges in security and scalability.

How can your healthcare organization scale to meet the demands of patients today, while best preparing for what’s next?

Telehealth today

Let’s first start with defining telehealth, as the term is used widely and broadly. Telehealth is the use of electronic information and technology to support remote monitoring, virtual care, distance health care, provider video consultation, clinical communications and health-related training and education.

Even before this year, patients were demanding better experiences from their healthcare providers. In fact, 71% of providers in this survey said that patient engagement was their top priority. And hospitals that provide superior patient experience have net margins that are 50% higher than average performers.

Source 

Through Cisco’s industry-leading healthcare technologies, we’re able to deliver secure telehealth solutions for hospitals and clinics around the world. Telehealth isn’t new for Cisco. During this time of rapid adoption, we’re here for you, and we are committed to helping you effectively implement and scale your telehealth practice.

We can help:

  • Make virtual care and communication feel like a face-to-face interaction with high-quality video consultations.
  • Enable clinicians and care teams to work remotely from home, minimizing risk of physical contact.
  • Expand your patient’s care team to include experts at other facilities.
  • Integrate telehealth workflows into EHR and EMR applications, powering collaboration across the healthcare system with Webex Teams and our SDKs and APIs.
  • Streamline staff workflow and clinical efficiency, saving money, time, and travel costs for both patients and their care teams.
  • Improve scheduling through contact center technology, helping to manage the volume of patient calls now and once elective surgeries and appointments need to be scheduled.
  • Scale health system-wide broadcasts and meetings for knowledge share and training.

But is it secure?

Along with great disruption in the telehealth space comes new threats and challenges. We know that security and data privacy are of paramount importance to your organization. We are here for you, and we can help.

At Cisco, we take our customers’ data security seriously, and we are dedicated to providing world-class collaboration that is simple, scalable, and designed to meet your HIPAA compliance needs. In line with the HIPAA Security Rule, Cisco implements all the addressable specifications that are relevant to Cisco Webex services. These are segmented into three safeguards – Administrative, Physical and Technical. Read this blog post to see how we’re helping to protect your healthcare data.

In addition to securing our Webex tools, we also help protect identities and access management through Duo, Umbrella, Advanced Malware Protection and AnyConnect. Learn more about our Secure Remote Worker solution that keeps your staff protected as they work from home.

Scaling with security in mind 

As we move from reactive to proactive, it’s important to think about what’s next in telehealth.

How will the rapid adoption of virtual consultation, provider video consult and remote work change the expectations of clinicians and patients? Moving forward, will healthcare staff demand the option for remote work? Will we be better prepared with the right technology and workflows to manage effectively in the future?

As telehealth quickly becomes the new “normal,” it’s imperative that you consider both speed to market and long-term functionality when selecting your technology partner. And, above all, is your new telehealth solution secure, does it ensure privacy, and does it enable compliance?

Remember, the decisions you make today will set the foundation for the future of virtual consultation and telehealth in your healthcare organization. Choose wisely!

Transforming healthcare

We’d love to hear what you think. Comment below and stay tuned for the next blog in our #HealthcareNow series.

The post Scaling Virtual Consultations appeared first on Cisco Blogs.

5 Reasons Why People Don’t go to the Dentist and How to Overcome Them

Introduction

It is recommended by the majority of dentists to visit your dentist for a check-up every six months. Unfortunately, this doesn’t always happen. According to a statistic done by the Center for Disease Control and Prevention in 2016, only 64.4% of adults aged 18-64 had one dental visit for that year.

There are many reasons why people don’t go to the dentist, the 5 main reasons (not in order) are, Fear, Lack of Insurance, Shame, No Symptoms, and “I Forgot”.

FEAR

Fear can stop people from doing various things and visiting the dentist is also one of them. The fear of visiting the dentist for dental care is known as Dentophobia. Dentophobia can be caused by many different experiences that the person has had in the past. Some people are simply scared of all the sharp objects you can find in the dentist’s office and some have had a traumatic experience. This is true for both children and adults.

Dental Treatment Financing by Denefits
Dental Treatment Financing by Denefits

There are, of course, a lot of sharp objects present when you go for your dental check-up. The worst part is that unfortunately, these sharp objects are used to poke around in your mouth. It is understandable why people would fear to visit their dentist’s office.

A traumatic experience with a dentist or at a dentist’s office could also be the cause for their fear. The person may have personally been injured by a dentist or have seen someone go through pain while receiving their check-up. That feeling they experienced stuck with them and triggered something in their head that now instinctively won’t let that person go anywhere near a dental office.

Getting past the fear of visiting your dentist could be scary itself. The best thing to do is to make sure that you feel comfortable with the dentist who is treating you. The more comfortable you are with your dentist, the better you will feel and the more likely you are to trust him/her. This will help for both situations, not going to the dentist because of all the sharp objects and not going to the dentist because of a past traumatic event that you experienced. If you are comfortable with the person that is treating you, you are more likely to trust the person to poke around your mouth with sharp objects. If you are comfortable with the person that is treating you, you feel more confident to give the dentist another shot even if a dentist in the past made you go through pain due to a mistake from their part.

Related Post: Dentistry and Patient Financing: A New template in Medical service

Lack of Insurance

When we talk about lack of insurance, this can be either the person’s insurance is too high to afford the procedures or they straight out cannot afford insurance at the moment.

Either situation is both reasonable reasons for not going to the dentist.

Patient Financing Platform
Denefits Patient Financing Platform

Visiting the dentist has its benefits and the main ones are that it prevents small dental problems from becoming big dental problems and also to remove any plaque that you may have. Even if you are not able to afford dental insurance, it is important to seek an alternative so that you can make sure that you don’t have any problems going on with your teeth and to keep your smile nice and clean.

Fortunately, we at Denefits are here to help you if the reason for which you are not getting your teeth checked is for lack of insurance. We provide a way for patients to be able to get their treatment without having to pay for it all upfront. Denefits is a payment financing plans platform that helps patients finance their medical treatment. Dental Financing is one of the many things that fall under our specialties. We are able to provide you with dental financing with no credit checks, something that many companies do not offer. We are the perfect alternative to CareCredit. Now that you know this information, lack of insurance should not be an excuse.

Shame

There are people who have not gone to the dentist for a long time. To top it off they also don’t take very good care of their teeth, they don’t brush or floss them. This, of course, can lead to bad breath and a not so good looking smile.

Shame is one of the reasons that people don’t go to the dentist. They are embarrassed that they will get judged or made fun of when they open their mouth for the dentist to do their job.

dental financing no credit check
Dental Financing for Patients

No one is perfect in this world. Forgetting to brush your teeth and floss is an honest mistake. Nobody but yourself knows what is going on in your life and if there’s anything personal that is stopping you from brushing your teeth. Maybe it is because you work too much and you have a family to support, that the last thing in your mind is brushing your teeth. Every reason is acceptable. What you need to keep in mind though is that the longer you push off your visit to the dentist, the worst your teeth situation will get.

To get past this, choose a dentist that you trust and make sure that you are comfortable with him/her. Showing up is the first big step that you can make. Once you show up you will see that there is nothing to worry about. Dentists are there to make your teeth better and not to judge them. By the time you get out, you will realize that there was nothing to have worried about in the first place. You will go along your day knowing that you now have a clean smile and that nothing is wrong with your teeth or if there is, it at least has been addressed and you are now aware of it.

Related Post: How to Get Affordable Dental Treatment?

No Symptoms

Just because you are experiencing no symptoms doesn’t mean that everything is perfect. Experiencing No Symptoms is one of the reasons why people don’t visit their dentist.

Perfect CareCredit Alternative
Dental Surgery Financing

Dentists recommend that you go for a check-up every six months for this purpose, to prevent small dental problems from becoming big dental problems. Why? Because small problems are easier to handle than big problems. A dentist finding a problem that is not yet a danger is beneficial to the patient because the dentist is able to intervene before it becomes a big problem.

Even if you have no symptoms, it is best to keep visiting the dentist every six months. If they say that everything looks perfect than great!

“I Forgot”

The last reason for which people don’t visit the dentist is that they simply forget. This reason is also understandable. There are a lot of things that a person is experiencing on a daily basis which can make it hard for people to keep track of things.

The simple solutions are to set reminders that will let you know when your next dentist visit will be. Some Dental offices may even agree to call you to give you a heads up that your appointment is coming or that the 6-month mark is close. You should check with your dentist if this can be accommodated.

instant dental financing
Don’t forget healthcare payments

Writing it in your calendar can also work or letting your family members or close friends know if they can remind you about your dentist visits.

Overall, there are always reasons for not to do something but there is also always something to overcome those reasons, you just need to look for them. Make sure that you follow the advice above if you are facing any of the mentioned reasons for not going to the dentist.

Related Post: Dental Loans Vs Dental Finance

Denefits Patient Financing

Again we would also like to emphasize that if the reason for which why you don’t go to the dentist is because of lack of insurance or dental treatment is too expensive, we are here to help you. We provide financing with no credit check making dental procedures more affordable to you on a month to a monthly payment plan. If you have any questions, comments or concerns we are more than happy to address them. You can find all of our contact information in our Contact Page of our website. We look forward to hearing from you.

finance for dental treatment
Denefits Helps finance your treatments

The post 5 Reasons Why People Don’t go to the Dentist and How to Overcome Them appeared first on Denefits.

Best practices for incorporating a patient financing program

Medical prices have essentially remodeled over the past decade triggering an upsurge within the want for medical finance. Insurance corporations are charging additional and covering less for procedures, exploit patients to bridge the gap with their own funds.

If a patient has to bear an elective procedure, they’ll seemingly not have the available credit on their personal credit cards. This is often what makes access to medical finance a necessity for patients and for practices treating them.

What is Medical Financing?

In most cases, medical finance uses a patient’s credit to finance the value of any treatment. Healthcare finance is integral to giving patients viable choices to finance their medical costs. Medical finance is the sole way to bridge the gap once it involves procedures that a patient can’t pay straight away in their time of need.

Most costly treatments:

  1. Laser Gum Contouring: $3,000
  2. Botox: $500
  3. Laser Hair Removal: $3,000
  4. Veneers: $2,500
  5. Root canal: $2,000
  6. Laser whitening: $1,000.
  7. Tummy Tuck: $12,000
  8. Rhinoplasty: $10,000
  9. Face Lift: $15,000
  10. Dental implants: $3,000

Financing helps patients in various ways:

Offer Social Healthcare Payments

Social Healthcare PaymentsThousands of people, struggling to make ends meet, are not able to afford medical procedures that are vital to their physical and emotional well-being. This is an easy and effective way to raise money to cover the cost of expensive health care treatments and unexpected health emergencies. Harness the power of social media by reaching out to your network of friends, family, and supporters to ask for donations towards your financing.

Bad Credit? No Problem!

Bad Credit Financing With Denefits

Over the past few years, companies have become very strict about checking credit scores before financing patients. If patients do not have a good credit score, getting a medical loan can be next to impossible. Moreover, even if the healthcare provider is ready to approve a patient, the companies do not permit. But Denefits approves financing without checking the credit score. So even if a patient or a guardian has a low credit score, the patient can, in any case, be financed. Because credit score is not the only criteria to assess a patient’s potential to repay a medical debt. So irrespective of your credit score, Denefits approve patient financing. Moreover, healthcare providers can finance patients denied by other financing companies as well.

Approved Within 3 Minutes (Instant Approval)

Instant Approval Healthcare Financing

Unlike conventional financing company, Denefits does not check your credit score. So Denefits instantly approve the patient application within 3 minutes. Approval is immediate as soon as the patient financing form is filled at the practice. At Denefits, we have 100% patient approval.

Flexible Monthly Payments

Flexible Monthly Payments Options

Flexible Monthly Payments can lead to financial benefits for the patients. The patients achieve a level of stability that opens up long-term options, as well as the ways in which switching to private treatment via a payment plan can benefit them. A payment plan might well be an option for overcoming patients’ financial concerns.

Patient Optimization

Healthcare providers should engage patients on time before it gets too late to offer patient payments plans. Ideally, this should be done before or during pre-registration, registration or at the point of care, so the organization doesn’t wait until the patient needs help, which could be weeks or months after service. Presenting patient financing to the patient beforehand will allow the patient to consider the practice in the future because they know that you offer an affordable payment plan.

Offer no credit check financing

Offer no credit check financing. By offering no credit check financing, you are able to make treatment available to all patients regardless of their credit history. Get involved in discussions with the patient’s financial responsibility and point them toward payment and financing options that are open to them.

Offer multiple payment options

It isn’t enough to offer one or two types of payment options like care credit or medical insurance. Providers need to introduce their patients all the available payment options, systematic and scalable options to cater to each patient’s needs. For instance, some patients may choose to avoid paying interest and can afford larger payments over the short term. Where other patients choose to make smaller payments per month over a longer period of time through interest-bearing accounts. Hospitals and health systems should ensure patients are aware of their options and help them navigate the signup process.

Provide the flexibility to choose and adjust

Other than offering different payment options, patient financing programs need to be flexible according to the patient’s need, so patients can decide what will work best for them on a month-to-month basis if necessary. This should also be easy and convenient for them to do, whether in person, on the phone or online, so making their payments is as convenient and affordable as possible.

Partner with a patient financing company

Health Institutions aren’t financial institutions. They generally do not offer in-house financing option other than insurance that is legally compliant. By working with a patient financing provider. Healthcare institutions can tailor flexible financing programs to their patients’ needs, optimize the patient’s financial experience while focusing on their core source of revenue. With such options, you can increase your revenue up to 70% without paying anything extra for marketing.

Getting Paid to Improve Satisfaction

When patients are provided an affordable method and convenient channel, they are more likely to pay their bills on time and never default. For example, Hospital in North Carolina was able to reduce its bad debt by 27% in three years through flexible payment options like patient financing or social healthcare payments.

These tips not only helped reduce bad debt, but it also helped increase patient satisfaction, where 30 percent of patients who used the financing program chose to use it again after satisfaction. Denefits Payment financing program is very reliable so far higher than most health credit and other insurance options.

With HDHPs on the rise and out-of-pocket spending expected to reach $608 billion in 2019, patient consumerism is here to stay. The American consumer is well conditioned to expect retail financing options for large purchase occasions. By offering flexible payment options through patient financing programs, hospitals and medical institutions can help reduce patient’s financial anxiety, make sure medical care is affordable and optimize patient payments while protecting your own revenue cycles. Not only will your patient A/R realize a big lift, but your patients will also be amazed and will have love to choose your practice again.

The post Best practices for incorporating a patient financing program appeared first on Denefits.