Featured

Home-Based Care Providers Net More Than $666M in Small PPP Loans

More than 15,000 home-based care providers nationwide received loans of less than $150,000 under the Paycheck Protection Program (PPP). California, Florida and Texas saw the most agencies receive such loans, boasting a total of nearly 5,400 home-based care recipients across all three states, a Home Health Care News analysis of publicly available PPP data found. …

Home-Based Care Providers Net More Than $666M in Small PPP Loans Read More »

UnityPoint Health Seeks Home Care Partner for New SNF-at-Home Model

Long-term care centers such as skilled nursing facilities (SNFs) have taken the biggest hit as a result of COVID-19. More than 40% of all virus-related deaths have been tied to nursing homes, a statistic that is scaring away a large number of potential and former residents.  Instead of facility-based care, more seniors are now opting …

UnityPoint Health Seeks Home Care Partner for New SNF-at-Home Model Read More »

Success at a Glance: Improving Portal Security

“Precise ID satisfies both your security officer and your groups who are dealing with patient efficiency and happiness.”— Kevin Romero, Director of Clinical Systems, AdvantageCare Physicians of New York To help deliver on its mission to provide a 5-star patient experience, AdvantageCare Physicians implemented a patient portal. While a valuable enabler of patient self-service, the …

Success at a Glance: Improving Portal Security Read More »

Success at a Glance: Improving Portal Security

“Precise ID satisfies both your security officer and your groups who are dealing with patient efficiency and happiness.”— Kevin Romero, Director of Clinical Systems, AdvantageCare Physicians of New York To help deliver on its mission to provide a 5-star patient experience, AdvantageCare Physicians implemented a patient portal. While a valuable enabler of patient self-service, the …

Success at a Glance: Improving Portal Security Read More »

Only 25% of Home Care Agencies Track Hospital Readmission Rates

Hospital readmission rates are one of the most important markers of success in the post-acute and long-term care spaces. But a large number of home care agencies still don’t keep track of those metrics. Overall, 75% of home care agencies did not track readmission rates at all in 2019, according to recently released data from …

Only 25% of Home Care Agencies Track Hospital Readmission Rates Read More »

Leading During Disruption: How Synergy HomeCare’s New CEO Took Control Amid COVID-19 Chaos

Securing stockpiles of personal protective equipment (PPE), doubling down on company-wide training efforts and implementing educational initiatives are just some of the responsibilities that home care leadership teams have taken on during the COVID-19 crisis. While most home care agencies were navigating the public health emergency over the past few months, Synergy HomeCare’s CEO had …

Leading During Disruption: How Synergy HomeCare’s New CEO Took Control Amid COVID-19 Chaos Read More »

‘I’m Not Sure Their Timing Could Be Any Worse’: CMS to Resume Review Choice Demonstration

The U.S. Centers for Medicare & Medicare Services (CMS) announced Tuesday that the Review Choice Demonstration (RCD) would be renewed for participating states beginning in August. The RCD was suspended in late March due to the COVID-19 crisis, but now CMS is planning on moving forward with the demonstration “regardless of the status of the …

‘I’m Not Sure Their Timing Could Be Any Worse’: CMS to Resume Review Choice Demonstration Read More »

Ditch activation codes and automate portal enrollment with integrated identity authentication solutions

For many healthcare consumers, visiting patient portals to check medical records, schedule appointments, renew prescriptions and pay bills is a no-brainer. Accessible from multiple devices at any time of day, patient portals allow patients to manage their health from the comfort and convenience of their own home. COVID-19 has been a catalyst for even more …

Ditch activation codes and automate portal enrollment with integrated identity authentication solutions Read More »

‘A Decrease in Need’: Home Care Agencies Face Less Profitable Transportation Lines Amid COVID-19

Over the past several years, many home care agencies have invested heavily in transportation business lines to help their clients stay connected and active within their communities. The industry’s turn to transportation has been so popular, that ride services are often seen as core offerings for many agencies. But while transportation services remain important, the …

‘A Decrease in Need’: Home Care Agencies Face Less Profitable Transportation Lines Amid COVID-19 Read More »

Milliman Actuary: COVID-19 Adding Fuel to Medicare Advantage’s Home Care Fire

The coronavirus could be the match that finally sparks the Medicare Advantage (MA) boom for home care. The explosion has been a long time coming. It all started when the Centers for Medicare & Medicaid Services (CMS) first expanded the scope of MA supplemental benefits in April 2018. The move opened the door for MA …

Milliman Actuary: COVID-19 Adding Fuel to Medicare Advantage’s Home Care Fire Read More »

4 Ways to Make Patient Collections More Compassionate

Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay for it. Unfortunately, intimidating collections processes don’t help, and a crisis like COVID-19 only exacerbates this stress. A more compassionate billing approach could help patients better navigate their financial obligations and …

4 Ways to Make Patient Collections More Compassionate Read More »