NeuroFlow Joins Epic App Orchard for Behavioral Health Integration

NeuroFlow Joins Epic App Orchard for Behavioral Health Integration

What You Should Know:

–  NeuroFlow,
the leader in technology-enabled behavioral health integration, is now
available to healthcare providers through Epic’s App
Orchard marketplace
. NeuroFlow combines provider workflow augmentation
solutions, clinical care dashboards, and a patient-facing application to create
a clinical feedback loop centered around behavioral health.

– Patient generated data including validated assessment
scores, mood and sleep ratings, and journal responses are fed into NeuroFlow’s
provider-facing web platform, which leverages a combination of machine learning
and natural language processing (NLP) from patient journal entries to risk
stratify patients and enhance care coordination efforts.

– The NeuroFlow integration with Epic will
help organizations accelerate their efforts toward integrated care by
facilitating reimbursement for collaborative care codes and optimizing value-based contracts.

– The launch is an encouraging development for health
systems seeking to practice any of a range of collaborative care models, a
clinical approach integrating both the physical and mental health of
patients. Hospitals and health systems using Epic can deploy NeuroFlow to
streamline clinical workflows and scale existing initiatives for measuring and
treating patients’ mental health symptoms.

Cleveland Clinic Develop COVID-19 Risk Prediction Model through Epic MyChart

Cleveland Clinic Develop COVID-19 Risk Prediction Model through Epic MyChart

What You Should Know:

– Cleveland Clinic develops the COVID-19 risk prediction model through Epic MyChart that is now available to health systems around the world.

– Healthcare organizations can present the clinically
validated model to patients in MyChart to assess their risk of having COVID-19.


Cleveland Clinic researchers have developed a COVID-19 risk prediction model that uses information from the patient’s comprehensive health records combined with patient-centered information in Epic’s patient-facing app, MyChart, to show an individual’s likelihood of testing positive for COVID-19. The COVID-19 risk prediction model is now available to health systems around the world through Epic.

 A COVID-19 risk prediction model designed by Cleveland Clinic researchers is
now available to health systems around the world through EpicDeveloped and tested using
clinical data from more than 11,000 Cleveland Clinic patients
, the model
uses information from patients’

COVID-19 Risk Prediction Model Development

Predicting positive COVID-19 tests could help direct limited healthcare resources, encourage those who are likely to have the virus to get tested, and tailor decision-making about care. Cleveland Clinic’s model was developed and validated using retrospective patient data from more than 11k patients tested for COVID-19 at Cleveland Clinic locations in Northeast Ohio and Florida. Data scientists used statistical algorithms to transform data from patients’ electronic medical records into the first-of-its-kind risk-prediction model. All data collected was housed in a secure database.

How It Works

Patients complete a short self-assessment in MyChart,
documenting information like symptoms they are experiencing and potential
exposure to COVID-19. The model uses that information, as well as clinical and
demographic data already in their electronic chart, to calculate their score.
Patients with high risk for having COVID-19 are advised to receive a test, and
their care team members can be automatically notified of a high-risk score.

Other healthcare providers around the country also have
developed risk prediction models, which they can integrate with Epic. For
organizations that want to use an existing model rather than developing their
own, they can quickly turn on the model designed, developed, and tested–and now
being shared–by Cleveland Clinic researchers.

“We have developed the first validated prediction model that can forecast an individual’s risk for testing positive with COVID-19 and then simplified this tool while retaining exceptional accuracy for easy adoption,” said Lara Jehi, M.D., Chief Research Information Officer at Cleveland Clinic. “We are excited to make this tool available to the 250 million patients around the world who have a record in Epic. The ability to accurately predict which patients are likely to test positive will be paramount in effectively managing a patient’s care as well as allocating our resources.”

Epic Expects More Than 90 Health Systems to Go-Live on EHR This Fall

Epic Systems

What You Should Know:

– Epic Systems announces that more than 90 health systems across nine counties are expected to go-live on Epic, marking this fall as the busiest install season in Epic’s 41+ year history.

– Healthcare organizations in Australia, Belgium, Canada,
Finland, Saudi Arabia, Singapore, the Netherlands, the United Kingdom, and the
United States are transitioning more than 123,000 doctors, nurses, and support
staff to Epic’s EHR between September and the end of the year.

– Many healthcare organizations in the states are slated to go live before the second wave of COVID-19 is expected over the winter.

– During the first wave of the pandemic, many health systems
reported that Epic’s integrated, longitudinal electronic health records were
essential in driving effective care transformation.

Epic Pharmacy Progress Made But Gaps Remain, KLAS Report Finds

What You Should Know:

– Despite pressure to take an Epic-first approach to
software decisions, many pharmacies at Epic organizations have held on to
third-party products due to the relative immaturity of some of Epic’s more
recently developed pharmacy solutions.

– Latest KLAS report explores medication inventory
management (MIM) and IV workflow management—the two areas where Epic has
focused much of their development efforts—to validate what capabilities these
modules deliver and where gaps still exist.


Despite pressure to take an Epic-first approach to software decisions, many pharmacies at Epic organizations have held on to third-party products due to the relative immaturity of some of Epic’s more recently developed pharmacy solutions, according to the latest KLAS report. Recently, Epic has put a significant focus on broad pharmacy development (the only enterprise EMR vendor to have done so), and customers want to know—is it time to switch?

To answer this question, the latest KLAS report, Epic
Pharmacy Solutions 2020
explores medication inventory management (MIM) and
IV workflow management—the two areas where Epic has focused much of their
development efforts—to validate what capabilities these modules deliver and
where gaps still exist.

What Progress Has Epic Made with Medication Inventory and
IV Workflow Management

Customers agree that Epic does well at helping with initial
implementations and continuing to develop needed interfaces. Once live,
customers are highly reliant on their own internal Willow analyst teams to
customize workflows and deliver reporting to drive optimization. As a result,
pharmacy managers and directors can feel they lack a direct Epic connection and
the ongoing vendor guidance and expertise that many third-party pharmacy
vendors typically provide.

Other key findings of the report include:

– Willow tracks in-Scope medications well, but gaps remain
with reporting.

– Completeness of data from solutions outside the Epic ecosystem
varies, requiring significant IT investment from customers, who would like both
Epic and the hardware vendors to partner better around interfaces.

– IV dispense prep meets core needs for customers, but
additional gaps include Epic’s lack of deep expertise in clean-room safety and
lack of hardware (which precludes customers from being able to completely
consolidate vendors).

– Epic pharmacy functionality delivers breadth but not
depth.

For more information about the report, visit https://klasresearch.com/report/epic-pharmacy-solutions-2020/1703

Lyft Integrates with Epic EHR to Enable Hospitals to Schedule Rides for Patients

Lyft Integrates with Epic EHR to Enable Hospitals to Schedule Rides for Patients

What You Should Know:

– Lyft is continuing to expand rideshare for
non-emergency medical transportation (NEMT) through a first of market direct
integration with Epic, the largest electronic health record (EHR) in the U.S.

– This will have an immediate impact on hospital operations and patients, with currently committed customers including Tampa General and Ochsner Health.


Today, ridesharing leader Lyft announced an integration with EHR provider Epic to enable
health system staff to schedule a Lyft ride for a patient directly from that
patient’s record. Lyft worked directly with Epic to create the Lyft for Epic integration
with Lyft Concierge directly into Epic that will make it
easier for healthcare staff to order a Lyft ride on behalf of a patient.

How Lyft for Epic Works

Staff can send reliable rides directly from a patient’s
profile in the EHR
simplifying their day-to-day tasks, saving time, and allowing them to focus on
what matters most: the patients. And patients can easily get to their
appointments and back home after the visit without needing an app.

– Simplify sending rides: Nurses, case managers, and
other healthcare workers are already familiar with Epic — adding notes to
patient files, scheduling appointments, and discharging patients. By accessing
Lyft directly from the EHR, staff can schedule rides by directly accessing Lyft
from a patient’s record, rather than needing to sign into a separate tool.
Patient and appointment information will also pre-populate in the ride request
form, reducing friction in the booking process.

– Improve appointment adherence: Arranging a Lyft ride when booking appointment results in fewer missed appointments. Our data shows that Lyft can help providers reduce no-show rates by up to 27 percent.

– Increase operational efficiency: Arranging a Lyft
ride at the time of patient discharge can lead to shorter waiting times, less
crowded waiting rooms, and improved patient throughput.

– Measure patient outcomes: Most health systems have
not collected data on the impact of their transportation programs. With Lyft
for Epic, we’re also working towards giving health systems the ability to generate
reports that make it easier to measure the impact of rideshare on health system
spend and population health outcomes — potentially even tracking patient
segments to proactively identify patients that would benefit from a Lyft ride.

Lyft Continues Significant Investment in Healthcare

Today, Lyft partners with 9 out of the top 10 health systems
in the U.S, representing thousands of hospitals and clinics across the country.
The Lyft for Epic integration will give these organizations even more resources
to ensure transportation is never a barrier to care. Many health systems in the
U.S. use Epic, nearly 30 percent of which already partner with Lyft for their
non-emergency medical transportation (NEMT) programs. Several of our existing
health system partners — including Ochsner Health and Tampa General  —
have already committed to using the integration.

“Access to reliable transportation is a common barrier to seeking healthcare, especially for our most vulnerable patients,” said David Carmouche, MD, Senior Vice President, Community Care at Ochsner Health. “By teaming up to integrate Lyft into Epic – our established health record system – Ochsner is providing a solution that makes it easier for patients to seek out high quality care when they need it and without unnecessary delays due to a lack of transportation.”