Category: engagement

Engage at HLTH: As patient engagement solutions abound, here’s what investors are looking for

Advocate Aurora Health, Daily, digital health, ENGAGE at HLTH, engagement, Flare Capital, Health Services, HLTH, Optum Ventures, Patient Engagement, SYN, Top Story / October 18, 2021 October 18, 2021

Investors noted the challenges of changing patient behaviors using digital solutions at the engagement track at HLTH, hosted by MedCity News. They also shared what health systems and insurers are looking for in a potential partner.

Survey: 41% of Americans lost trust in their doctor during Covid

communication, confidence, COVID-19, Daily, digital tools, doctor, engagement, News, pandemic, Patient, Patient Engagement, Physicians, SYN, Top Story, trust / August 17, 2021 August 17, 2021

Infrequent communication about Covid-19 and slow adoption of virtual care were the most common reasons cited by patients when asked why they lost confidence in their doctor, according to the survey conducted by SymphonyRM.

Report: MA plans struggling to boost member engagement, communication

Cigna, communication, Daily, engagement, Humana, Kaiser Permanente, Medicare Advantage, News, Payers, satisfaction, SYN, Top Story / August 2, 2021 August 2, 2021

A little over half (55%) of Medicare Advantage plan members actively managed their care in the past year — a nine-percentage-point drop from 2019, according to a new report. This indicates that MA plans are faltering with regard to member engagement.

Improving KOL Virtual Advisory Board Engagements

ad board, comms, engagement, Partner content, Pharma, Press releases / July 27, 2021 July 27, 2021

“Very satisfied” is the consensus of KOLs who participate in our SkyBoard virtual advisory board events. But, from what KOLs tell us, there are also plenty of other ways to improve such virtual events. Before we go on to them, a brief note on terminology: by “Virtual Ad Board” we don’t just mean a live …

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Israel-based startup raises $6M to help payers better understand member behavior

behavior, communication, Daily, engagement, Health IT, Health Plans, Medicare Advantage, Medorion, members, News, Payers, Software, Startups, SYN, Top Story / July 7, 2021 July 7, 2021

The startup, called Medorion, raised $6 million in a Series A funding round. The company provides tools to create a database of “electronic behavior records” that can help payers measure and enhance member engagement.

2020’s silver lining was global engagement and inclusion

BioPharma, biopharma nl, Daily, engagement, MedCity Influencers, News, SYN, Top Story / March 15, 2021 March 15, 2021

While Covid-19 temporarily paused our ability to interact face-to-face, it also ushered in an era of global collaboration and the ability for life science teams to make decisions based on an expanded viewpoint.

Insightin Health gains $12M to help payers engage, retain members

Artificial Intelligence, Daily, engagement, funding round, Health Tech, Insightin Health, member, News, Payers, platform, SYN, Top Story / February 10, 2021 February 10, 2021

Insightin Health aims to help payers retain and engage their members via its proprietary platform. The funding round was co-led by the Blue Venture Fund, a collaboration between Blue Cross Blue Shield companies, the Blue Cross Blue Shield Association and Sandbox.

Blue KC, HealthMine’s expanded partnership will extend digital rewards program to ACA members

ACA, Blue Cross and Blue Shield of Kansas City, Daily, engagement, Health Tech, HealthMine, News, Patient Engagement, Payers, Plan, Programs, rewards, SYN, Top Story / January 8, 2021 January 8, 2021

The Missouri-based payer is expanding its partnership with the technology company to offer an incentive and rewards program for its Affordable Care Act members in an effort to increase engagement.