What You Should Know:
– Today, CVS Health announced Symphony, a medical alert
system designed to keep seniors safe and connected at home.
– Symphony consists of a collection of in-home and wearable devices that offer a new at-home experience by connecting a suite of sensors that can monitor for falls, motion, and room temperature while also providing a 24/7 personal emergency response platform for use when needed.
CVS Health, today announced the release of Symphony medical
alert system to help caregivers monitor the safety and well-being of loved
ones, even from afar. This collection of in-home and wearable devices offers a
new at-home experience by connecting a suite of sensors that can monitor for
falls, motion, and room temperature while also providing a 24/7 personal
emergency response platform for use when needed. Symphony is designed to support
the growing number of seniors choosing to maintain an independent lifestyle at
home, as well as those involved in their care.
Spurred in part by COVID, as you may know, an increasing
number of seniors are choosing to “age in place.” But COVID has also
highlighted major challenges in staying connected to loved ones while socially
isolated. Enter Symphony…a collection of in-home and wearable devices that
are now available in approx. 650 CVSH HUBs and online.
Unlike other systems that require a wearable alert device,
Symphony includes a voice-activated Smart Hub that lets seniors call assigned
caregivers or emergency responders hands-free 24/7. Sensors placed around
the house can monitor motion, temperature, and air quality and alert caregivers
of anything out of the ordinary through a free caregiver smartphone app.
Symphony system also provides alerts for falls or other emergencies and can
assist with facilitating care coordination when needed.
Symphony is the latest example of ways in which CVS Health is supporting seniors at home. Organizations like SilverSneakers® are providing virtual exercise classes to help seniors stay active from the comfort of their homes. And Aetna partnered with the companionship benefit company Papa, Inc., to connect Medicare Advantage members with college-age individuals who can provide remote companionship through the telephone. These are in addition to more traditional services, like virtual care, and SDOH resources like grocery delivery, housekeeping, and others.
Designed to fit a family’s specific needs and adapt to a variety of homes, two easy-to-use Symphony device options are available: the Basic Bundle and Essential Bundle. While both systems come equipped with the Smart Hub and a wearable care button, the Essential Bundle also includes motion sensors and a voice-activated Fall Sensor to automatically detect falls in the bathroom, where the majority of accidents occur. Complementary devices are available for both bundles if desired, including additional motion sensors to extend the range of coverage in larger homes, and entry sensors for use on doors, cabinets, or windows.
Pricing starts at $149.99 for the Symphony Basic Bundle and
$249.99 for the Essential Bundle. A monthly service fee is required, although
no long-term contract is needed to activate. Once activated, each Symphony
bundle can help support safety at home as well as in the event of an emergency.
“We’re committed to helping consumers on their path to better health and new consumer health innovations like Symphony can help give caregivers peace of mind as they monitor a loved one’s safety and well-being through a truly differentiated connected health approach,” said Adam Pellegrini, SVP of Enterprise Virtual Care & Consumer Health at CVS Health.