Consumer Engagement

4 best practices to prevent rapid disenrollment for Medicare Advantage plans

With the 2022 Annual Election Period (AEP) for Medicare Advantage (MA) plans beginning next month, MA plans are in the final stages of preparing to enroll new members as well as retain returning members to the plan. Soon, the Annual Notice of Change (ANOC) will be in members’ mailboxes, informing them of changes in cost, …

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Accelerating API and App Connectivity: Consumer Perspectives

With the publication of the ONC Cures Act Final Rule, health IT developers, healthcare providers, and app developers now have formal direction regarding the content and transaction standards required for consumers to access their health information using standards-based application programming interfaces (APIs) and healthcare apps.  Building on this work, we’ve launched a new project to …

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