Veterans Affairs Expands Telehealth Services Using Nuance Dragon Medical One

Veterans Affairs Expands Telehealth Services Using Nuance Dragon Medical One

What You Should Know:

– Nuance Communications, Inc. announced the U.S.
Department of Veterans Affairs (VA) is using the Nuance Dragon Medical One
speech recognition cloud platform and its mobile app, PowerMic Mobile.

– The solution helps VA doctors better document patient
care in-person, and now remotely through expanded telehealth services necessary
in the COVID-19 era.


Nuance® Communications, Inc. today announced that the U.S. Department of Veterans Affairs (VA) is using the Nuance Dragon® Medical One speech recognition cloud platform and PowerMic Mobile microphone app to help physicians document patient care provided through dramatically expanded VA telehealth services since the start of the COVID-19 pandemic.

Helping Physicians Document Care During Virtual Visits

The cloud-based technology allows VA physicians to use their voices to capture and document patient stories securely, accurately, and more efficiently during virtual visits conducted by phone and the widely deployed VA Video Connect platform. Nuance Dragon Medical One is the leading medical speech recognition solution today used by over 550,000 physicians. Compatible with the VA CPRS and Cerner Millennium, it is a key productivity component in EHR solutions throughout the Federal Government, including Veterans Affairs and the Military Health System. Because the VA first standardized on Nuance cloud-based Dragon Medical solutions system-wide in 2014, physicians could readily adopt the added capabilities and mobile flexibility of Dragon Medical One for telehealth services.

“Helping frontline clinicians at the VA and other major health systems has been our highest priority since the pandemic began,” said Diana Nole, executive vice president and general manager of healthcare, Nuance. “The combination of our cloud-based platforms, organizational agility and deep experience working with the VA health system made it possible for us to act quickly and deliver the technology solutions needed to protect and assist physicians treating patients remotely. While our strong sense of mission and purpose in serving critical healthcare organizations and businesses already is very clear, it becomes amplified knowing that our technology solutions are playing a role in caring for our nation’s Veterans.”

Banner Health to Implement Cerner Revenue Cycle Management Across Enterprise

Banner Health to Implement Cerner Revenue Cycle Management Across Network

What You Should Know:

– Cerner and long-time client Banner Health announced
a new deal to implement a comprehensive suite of revenue cycle management
solutions as part of a long-standing strategic alignment to use health care
technology to drive population health improvement.

– The revenue cycle integration will take place across
Banner Health’s entire system, including 28 hospitals and clinics in six
states.


Banner Health and Cerner,
today announced it is expanding its
relationship to implement an end-to-end, comprehensive suite of revenue cycle
management (RCM)
solutions, building on a multi-year, long-standing
strategic alignment using health care technology to drive population health
improvement. The revenue cycle integration is designed to streamline and
simplify the clinician and patient experience across Banner Health’s entire
system, including 28 hospitals and clinics in six states.

RCM Implementation
Approach

Banner Health will integrate Cerner’s registration, scheduling, patient billing, practice management solutions, and transaction services with its existing EHR on the Cerner Millennium platform. This integration between the revenue cycle and clinical systems will help connect a patient’s clinicals and financials to one single view across the health system ultimately streamlining billing operations and improving the overall patient experience. Cerner’s open platform also offers a way to more easily integrate third-party applications to help meet Banner Health’s specific needs.  

Why It Matters

To successfully manage
business today, health systems need clinical, financial and operational data
that works together. Cerner’s clinically-drive revenue cycle solution uses a
common, single and integrated platform designed to help improve savings,
cost-effectiveness and build a healthier bottom line for health systems. 

“After comprehensive planning and alignment between our two organizations, we are confident that teaming with Cerner to achieve a fully integrated revenue cycle platform will meet our business needs now and into the future,” said Dennis Laraway, CFO, Banner Health. “Building on our past successful collaborations with Cerner for mainly clinical applications, adoption of their revenue cycle management solution is now a critical next step to streamline both clinical and financial solutions for our patients across the entire Banner Health enterprise.”

This
expansion is expected to better position Banner Health to flexibly adapt to new
payment structures, more quickly adjust to policy and compliance changes,
better coordinate single registration between acute and ambulatory services and
centralize single-source patient charting and reporting across multiple care
locations.

“The integrated approach housed within Cerner Millennium supports a more efficient and cost-effective approach for our providers and enhances the patient care experience as their health information easily follows them across the Banner Health continuum of care,” said Laraway.