Alexandra Morehouse, chief marketing officer at Banner Health, spoke to MedCity News about how the 29-hospital system made changes to patients’ digital experience amid the Covid-19 pandemic and the types of technology that helped drive the changes.
Xealth and Cerner had been working together after the health IT vendor invested in Xealth earlier this year. The companies brought on Banner Health as their first client.
The COVID-19 emergency has triggered a rise in the use of telehealth strategies to deliver care, especially virtual visits. In fee-for-service Medicare alone, the number of virtual visits delivered each week in the U.S. skyrocketed from 14,000 pre-coronavirus to more than 1.7 million during the pandemic’s peak, according to Department of Health and Human Services …