How to Improve Caregiver Retention by Predicting Their Satisfaction

As CEO and president of home-based care company Integracare, Lee Grunberg was battling the same retention and staffing challenges that have plagued the industry since the start of the COVID-19 pandemic. Although Integracare was well below industry turnover levels, Grunberg felt he needed a more tangible way to measure caregiver satisfaction, which he could then …

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